Federal Drive

Nancy Flynn, Founder, ePolicy Institute

More than a few eyebrows were raised last month when members of Congress learned that IRS officials may have sent instant messages instead of emails. They alleg...

Federal News Network Staff

July 21, 2014 11:01 am

< a min read

wfedstaff | April 17, 2015 7:22 pm

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More than a few eyebrows were raised last month when members of Congress learned that IRS officials may have sent instant messages instead of emails. They allegedly made the switch after learning that the messages would not be preserved as federal records. The agency may not have preserved the messages, but that doesn’t mean they’re not federal records. Nancy Flynn is the founder of the ePolicy Institute. She joined Tom Temin and Emily Kopp on the Federal Drive to give advice on preserving instant messaging.