3:34 pm, May 24, 2015

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  • 3

  • Problems checking in online for a flight
    I'm a US Citizen. Retired from the airline industry. For the last 1 1/2 year I have communicated with the Homeland Security and try to fix a situation that will not allowed me to check in online for my airline reservations. They responded by sending me 2 redress numbers and one of them with the wrong first name. I try using the new numbers, however I was still unable to check in online, which forces me to check in at the counter, even If I'm not checking luggage and is a long wait, normally a Supervisor have to clear you after some questions. I send Homeland Security 2 letters, one of them certified, asking them to please tell me what is the situation with these two numbers and wrong first name they send me and why I can't be allowed to check in online. One letter was sent on December 18, 2009 and the certified sent on March 30, 2010, up to today June 30, 2010, no answer from them. So now every time I'm traveling, even if it is a domestic flight I have to allowed plenty of time for their questioning. Does anyone have the same situation? Do anyone knows what else I can do? What is the advantage of online checking when you can't use it!
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  • { "Agree":"1","Funny":"1","Insightful":"1","Disagree":"-1","Offensive":"-1","Troll":"-1" }