Shared services success depends on culture change

Move over “cloud-computing” and “bring-your-own-device.” There’s a new IT buzzword in town: “shared services.” The goal is to cut IT redundancies governmentwide.

Shared services can mean anything from infrastructure consolidation to expanding operations services across a department or between agencies, said Commerce Department’s Chief Information Officer Simon Szykman in an interview with The Federal Drive with Tom Temin and Emily Kopp.

One of the main challenges is not technological but culture, he said.

“Bringing on board of stakeholders is the big issue that needs to be overcome,” Szykman said.

Szykman will be speaking at the Government Information Technology Executive Council conference May 20-22.

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