These 6 technology trends can help power government in 2024
Government agencies are continually looking at new technologies that can impact mission priorities and enhance service delivery.
Government agencies are continually looking at new technologies that can impact mission priorities and enhance service delivery.
Customer service is top of agencies’ minds right now, with the recent executive order from President Joe Biden focusing on improving experience and equity…
Prospective employees are pickier than ever about where, when, how and for whom they’ll work
Few services to the public can be as troublesome as agency contact centers, just ask the IRS.