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Getty Images/iStockphoto/chombosanAI (artificial intelligence) concept.

Why two big software vendors decided they needed one another

Software manufacturers routinely tie up with resellers to get their foot into the federal market. It may have to do with artificial intelligence.

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How to achieve your agency’s CX goals

It’s hard to go a day without hearing someone in government bring up customer experience. It makes sense given agencies provide services 24/7. Our new…

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Secure, seamless citizen services are driven by modern identity management

During this exclusive webinar, moderator Jason Miller will discuss the shift to the cloud and identity and access management strategy with agency and industry…

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2 tactics to help agencies make data-driven decisions faster

Winston Chang, the federal chief technology officer at Snowflake, said the next generation of cloud services are giving agencies the tools to focus on business needs rather than the technology.

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