Tom Shoop, Editor in Chief, Government Executive

President Barack Obama says agency performance is one of his top two priorities. The Office of Management and Budget is already preparing an award system for customer service. The Office of Personnel Management is building a new interactive dashboard to streamline hiring systems. But the President says agencies can still do more. Tom Shoop, editor in chief at Government Executive, tells In Depth with Francis Rose about a recent cabinet meeting where the President reinforced his performance goals for the executive branch.

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