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Search Tags:  website improvements

Digital analytics for federal agencies

Phil Kemelor, senior manager, Enterprise Intelligence for Digitial Analytics at Ernst and Young, talks about how digital analytics can help you track website performance at your agency.
June 25, 2013

Tags: technology , Ernst & Young , data analytics , Phil Kemelor , website management , metrics , website navigation , John Gilroy , Federal Tech Talk

Tuesday - 06/25/2013, 11:27pm EDT

Website rebuild at US Citizenship and Immigration Services results in conspicuous transparency

The US Citizenship and Immigration Services has rebuilt its website in an extreme online makeover to streamline business at the agency. Text messaging, e-mail and cell-phone tools have been added in the hopes that wait times can be cut.

Tags: USCIS , technology , Alejandro Mayorkas , transparency ,

Tuesday - 09/22/2009, 12:23pm EDT

How to improve your website

Sheila Campbell
Team Leader
Gwynne Kostin
Director of New Media, DHS
March 17, 2009

Tags: tech , GSA , Shelia Campbell , , best practices , Gwynne Kostin , DHS

Tuesday - 03/17/2009, 12:45pm EDT