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7:34 pm, July 24, 2014

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Federal Student Aid shifting toward a customer-centric approach to IT

Jerry Williams, the CIO of FSA, said he's reorganizing his office to establish customer service representatives to help the mission areas use IT more successfully.
April 10, 2014

Tags: technology , Jerry Williams , Federal Student Aid , education , Dell Federal , contracting , ITIL , COBIT , IT management , customer service , Ask the CIO , Jason Miller

Thursday - 04/10/2014, 01:54pm EDT
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Predictive analytics

Netuitive Vice President Daniel Heimlich joins host John Gilroy to talk about how his company can help you move to the cloud.
November 1, 2011

Tags: Federal Tech Talk , John Gilroy , Daniel Heimlich , Netuitive , Virtualization management , predictive analysis , application perfromance management , IT analytics , behavior learning technology , self-learning technology , IT operational analytics

Wednesday - 11/02/2011, 01:37am EDT
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