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New metrics to help agencies determine value of social media

GSA led a 12-member interagency working group to create a set of measures specifically aimed at defining the usefulness of social media for agencies. The agency also released an API that lets users create tools to bring together government social media feeds in one place. Both tools are called for in the Digital Government Strategy.

Tags: technology , Web 2.0 , GSA , Justin Herman , Sheila Campbell , Pam Wright , NARA , NIH , metrics , APIs , OMB , Digital Government Strategy , Social Media Week , Jason Miller

Wednesday - 02/20/2013, 05:18am EST
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New era of social media pushes agencies toward data, away from platforms

GSA, State and the Air Force are starting to see the benefits of using social media data to improve services and not focusing so much on how it's delivered. Challenges and contests are examples of this information-centric approach. But the dependence on and acceptance of social media platforms is growing across nearly every agency.

Tags: technology , Web 2.0 , State , GSA , Air Force , Partnership for Public Service , Booz Allen Hamilton , Tammi Marcoullier , Suzanne Philion , Doug Anderson , challenges and contests , Jason Miller

Thursday - 01/10/2013, 05:34am EST

Avoiding 'cliff jumpers' and other tips for effective social-media use at agencies

While social media has permeated nearly all aspects of American life, in many corners of the government, employees and managers are still figuring out how Facebook, Twitter and a host of other digital technologies can help them do their jobs better. A new report from the Partnership for Public Service and Booz Allen Hamilton presents case studies of effective uses of social media and provides tips for developing a coherent strategy.

Tags: technology , Gov 2.0 , Partnership for Public Service , Booz Allen Hamilton , NARA , FEMA , Facebook , Twitter

Tuesday - 01/08/2013, 05:06pm EST

Agencies turn to social media to engage public in an emergency

During Hurricane Sandy, agencies like FEMA and NOAA used various social media platforms to communicate with the public. They were able to dispel rumors and follow the situation on the ground as it unfolded.

Tags: Justin Herman , Federal Drive , technology , SMS message , texting , Facebook , Twitter , Hurricane Sandy , Michael OConnell , Federal Social Media Registry , GSA

Tuesday - 12/11/2012, 12:37pm EST
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Marketing in the social media age

This week host Mark Amtower interviews best-seller and marketing guru David Meerman Scott on trends in social media and his new book "NewsJacking."
October 29, 2012(Encore presentation December 10, 2012)

Tags: David Meerman Scott , Mark Amtower , Amtower Off Center , Newsjacking , Vimeo , marketing ,

Monday - 10/29/2012, 04:29am EDT
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Federal Drive Interviews -- Dec. 6, 2012

Kathleen Frisbee talks about mobile efforts at the Veterans Health Administration. Richard Buangan of the State Department talks about an agency Twitter account that tweets off-message. Ticora Jones discusses new development labs built with seed money from USAID.

Tags: Kathleen Frisbee , Richard Buangan , Veterans Affairs , Veterans Health Administration , State Department , Twitter , USAID , Ticora Jones , Federal Drive

Thursday - 12/06/2012, 09:43am EST

Likeonomics and marketing trends for 2013

Best selling author Rohit Bhargava, joins host Mark Amtower to talk about his book Likeonomics, and the top marketing trends for next year.
December 3, 2012(Encore presentation December 24, 2012 and December 31, 2012)

Tags: acquisition , contracting , Rohit Bhargava , Likeonomics , social media trends , Amtower Off Center , Mark Amtower

Tuesday - 12/04/2012, 12:30am EST
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Hurricane Sandy offers Army lesson in social media best practices

The Pentagon's Office of the Chief of Public Affairs is training the military's social media practitioners how to get information out quickly, securely and, most importantly, accurately during emergencies like the recent superstorm that hit the East Coast.

Tags: Hurricane Sandy , Twitter , Facebook , Dale Sweetnam , Army , DoD , technology , Federal Drive , Michael OConnell

Tuesday - 11/13/2012, 09:35am EST
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FEMA says funding won't be an issue in storm relief efforts

The pot of money funding FEMA's relief efforts contains $3.6 billion, according to Federal Emergency Management Agency Administrator Craig Fugate. That includes some funds carried over from last fiscal year as well as new funding from the stopgap spending measure approved by Congress last month.

Tags: FEMA , Craig Fugate , disaster relief , Hurricane Sandy , Jack Moore

Monday - 10/29/2012, 08:56pm EDT
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Maximizing your use of Social Media

Social media consultant Elliot Volkman joins host Mark Amtower to talk about how you can use social medial to enhance your business.
October 1, 2012

Tags: acquisition , contracting , Elliot Volkman , Web 2.0 , Twitter , GovLoop , GovWin , Google , Google+ , LinkedIn , video conferencing , webinars , blogs , white papers , Mark Amtower , Amtower Off Center

Wednesday - 10/03/2012, 01:27am EDT
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