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CMS Senior Exec says it's all about the outcomes

"Performance management isn't just a good government idea, it quite frankly is a matter of surviving and hopefully thriving," says Michelle Snyder, deputy chief operating officer at the Centers for Medicare and Medicaid Services.

Tags: Federal Drive , CMS , Michelle Snyder , Executive Update 2010 , leadership , management , SES ,

Friday - 06/18/2010, 10:02am EDT
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OMB redefines performance expectations

As the President implements his policies and programs, federal executives recognize the continuing challenges ahead to deliver on results for the American people. OMB's Shelley Metzenbaum tells us more about the administration's perspectives and expectations for agency and executive performance.

Tags: Federal Drive , Executive Update 2010 , management , performance , SEA , OMB , Shelley Metzenbaum , Suzanne Kubota , lessons learned , ROWE , best practices

Wednesday - 06/16/2010, 11:10am EDT
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