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Admin. Babbitt: Human error, not technology, behind November FAA outage

Early reports say human error caused the breakdown of an FAA communications system in November. That word comes from FAA Administrator Randy Babbitt in an exclusive interview with FederalNewsRadio. Babbitt says technicians performing a router upgrade turned off a warning system but didn't switch it on when they finished. That resulted in a system breakdown, snarling air traffic around the country.

Tags: mngt , tech , FAA , human error , Randy Babbitt , Suzanne Kubota

Friday - 12/11/2009, 10:41am EST