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6:04 pm, November 20, 2014

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Search Tags:  federal websites

Performance.gov faces identity crisis

Nearly two years after the site launched, the Office of Management and Budget still hasn't clearly defined its purpose or its intended audience, according to a new report from the Government Accountability Office.

Tags: GAO , OMB , technology , Performance.gov , Gov 2.0 , Jack Moore

Friday - 06/07/2013, 06:05pm EDT

Customer satisfaction with e-government down slightly but near record highs

Satisfaction with federal e-government sites remained high throughout most of 2012, according to a quarterly report from ForeSee and the American Customer Satisfaction Index. On a 100-point scale, customer satisfaction with federal websites now sits at 75.3. That's actually down slightly from last quarter, which had set an all-time high, according to the latest report.

Tags: ForeSee , ACSI , e-government , customer satisfaction , SSA , HHS , Jack Moore

Monday - 10/22/2012, 08:06pm EDT

Half of federal websites working on mobile strategy

The results of a ForeSee poll also show one-third of the 40 federal websites surveyed already have launched mobile initiatives.

Tags: ForeSee Results , e-government , technology , SSA , HHS , DHS

Monday - 04/23/2012, 02:47pm EDT