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Search Tags: disability claims
After spending nearly $300 million on a new computer system to handle disability claims, the Social Security Administration still can't get it to work. And officials can't say when it will.
The Department of Veterans Affairs will temporarily suspend a program that requires more than 10,000 disability claims processors to work at least 20 hours of overtime per month with VA Secretary Eric Shinseki saying Thursday he had to be careful not to burn out his workforce.
Veterans waiting more than a year for a decision on their disability claims are moving to the front of the line, under a new program announced Friday.
Social Security disability claims are being stymied at the state level, claims the Commissioner
The Department of Veterans Affairs, which processed a record one million claims in 2010, is still seeing claims come in faster than it can process them and expects even more new filings in 2011. Despite that, VA hopes to eliminate its backlog of claims by 2015.
VA officials said they intend eliminate the backlog of disability claims by 2015 by looking to new technology. The agency wants to dramatically expand a pilot program that lets vets submit claims online.