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9:00 am, March 29, 2015

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Search Tags:  customer satisfaction

OFPP initiates 360-degree reviews of the acquisition process

New guidance from Anne Rung, the administrator of the Office of Federal Procurement Policy, implements a way for vendors and program owners to rate the acquisition process in each agency. The goal of Acquisition 360 is to identify potential procurement process improvements.

Tags: acquisition , industry , OFPP , Anne Rung , PSC , GSA , Jason Miller

Thursday - 03/19/2015, 04:12am EDT
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Phased retirement: Is it coming to your agency?

Julie Perkins, partner at Shaw Bransford and Roth will answer your questions about phased retirement, and Federal Times Senior Writer Andy Medici will give us an update on a new round of legislation that affects federal workers.
January 28, 2015

Tags: pay and benefits , retirement , phased retirement , Julie Perkins , Shaw Bransford and Roth , Federal Times , Andy Medici , workforce reduction , Mike Causey , Your Turn

Wednesday - 01/28/2015, 09:16pm EST
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Public satisfaction with government services lowest in 16 years

A new report from the American Customer Satisfaction Index says that Americans' satisfaction with the services they receive from the federal government continue to decline. In addition, the public, by and large, is more satisfied with the services it receives in the private sector.

Tags: AFCI , Customer service , IRS , CFI Group , workforce , management , Michael OConnell

Tuesday - 01/27/2015, 02:00am EST
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