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Search Tags: claims backlog
All veterans who have waited two years or more for a decision will have their cases decided by next month, the Department of Veterans Affairs told Congress. Half of the Veterans Benefits Administration's oldest cases already have been removed from the backlog.
The Department of Veterans Affairs has made strides toward increasing the number of disability claims it can process every year. But new claims from veterans are growing even faster than ever. House legislators are frustrated by the VA's lack of progress over the years.
Tags: Veterans Affairs , Congress , technology , House Oversight and Government Reform Committee , Darrell Issa , Jackie Speier , Allison Hickey , DoD , Veterans Benefits Management System , Jared Serbu
The agency will organize incoming claims into one of three categories based on the difficulty in solving them as part of an effort to increase efficiency. The Veterans Benefits Administration also is seeking other ways to reduce the number of backlogged cases such as new training for employees, said VA's Allison Hickey, the undersecretary for benefits.
The agency is facing a backlog of 43,000 claims by retired feds to start getting their pensions. The delay is in part because of the collapse of a major part of the Retirement Systems Modernization program. OPM has reduced the time it takes to process claims by 15 percent over the last six months.
The Department of Veterans Affairs (VA) is implementing changes it says will help simplify and speed the process for veterans seeking compensation for disabilities related to their military service. The news comes as the Department is working to cut the large claims backlog it has accumulated.