8:03 am, May 23, 2015

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Conversation with Authors: Dr. Satish Nambisan

Is the emerging vision of government-as-a-platform too far-fetched and unrealistic? Or does it portend a new era of citizen engagement in public service innovation? What are the distinct roles for citizens in public service co-creation and problem-solving? Are there strategies for creating an environment for co-creation? Join host Michael Keegan as he explores these questions with Satish Nambisan, co-author of "Engaging Citizens in Co-Creation in Public Services."

Tags: Satish Nambisan , Michael Keegan , Business of Government Hour , IBM Business of Government , public service

Monday - 01/05/2015, 12:00pm EST

More reponsiveness needed from managers

Federal executives recognize that citizens are "frustrated" with government's ability to engage and service the public. We learn more from Melissa Hardt and Bryan Klopack, authors of a new study on engagement.

Tags: Federal Drive , management , transparency , Melissa Hart , Right Now Technologies , Brian Klopac , Government Business Council

Friday - 04/15/2011, 09:31am EDT