Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Building the Hybrid Cloud
- Connected Government: How to Build and Procure Network Services for the Future
- Continuing Diagnostics and Mitigation: Discussion of Progress and Next Steps
- Federal Executive Forum
- Federal Tech Talk
- The Future of Government Data Centers
- The Future of IT: How CIOs Can Enable the Service-Oriented Enterprise
- The Intersection: Where Technology Meets Transformation
- Maximizing ROI Through Data Center Consolidation
- Mitigating Insider Threats in Virtual & Cloud Environments
- Modern Mission Critical Series
- Moving to the Cloud. What's the best approach for me
- Navigating Tough Choices in Government Cloud Computing
- The New Generation of Database
- Satellite Communications: Acquiring SATCOM in Tight Times
- Targeting Advanced Threats: Proven Methods from Detection through Remediation
- Transformative Technology: Desktop Virtualization in Government
- The Truth About IT Opex and Software Defined Networking
- Value of Health IT
- Air Traffic Management Transformation Report
- Cloud First Report
- General Dynamics IT Enterprise Center
- Gov Cloud Minute
- Government in Technology Series
- Homeland Security Cybersecurity Market Report
- National Cybersecurity Awareness Month
- Technology Insights
- The Cyber Security Report
- The Next Generation Cyber Security Experts
Shows & Panels
Search Tags: best practices
For the first time since 2010, citizen satisfaction with federal government services dropped last year, according to a new report from the American Customer Satisfaction Index. The average overall citizen satisfaction with the government's services fell 3.4 percent in 2013 to a score of 66.1 points (on a 100-point scale). Much of the decline is attributable to a "deterioration in satisfaction" with federal websites, which users found "more difficult to navigate, less reliable, and the information provided less useful" than in years past, according to the report.
Undersecretary for Acquisition, Technology and Logistics Frank Kendall the update to Instruction 5000.02 incorporates Better Buying Power principles, such as making cutting costs fundamental for program managers.
While some may think running the government like a business is a good thing, the reality is hard to contemplate, says former DHS CHCO Jeff Neal.
Current performance rating processes affect more than 1.8 million federal employees, cost a fortune, often harm morale and productivity, and generate few benefits. So, why do agencies do them, asks Jeff Neal, former CHCO at the Department of Homeland Security.
Whether we admit it or not, most of today's performance rating processes are designed to tell employees they are not as good as they think they are. But what effect does that approach have on people? Former DHS Chief Human Capital Officer Jeff Neal explains why he thinks the process is destructive and is in need of an overhaul.
In tight fiscal times, travel and training budgets often seem to be marked with a target by cost-conscious agency leaders. But there are strategies chief human capital officers and chief learning officers can deploy to shield their training budgets from cuts. ICF International Senior Vice President Jeff Neal and Young Government Leaders President Virginia Hill offer tips.
A new commission, proposed by David Walker, former U.S. comptroller general, would recommend ways to streamline government by removing duplication and extraneous spending from government agencies. Federal-employee unions criticized the proposal and House Oversight and Government Reform Committee lawmakers expressed skepticism that such a proposal could gain congressional approval.
Tags: management , budget , oversight , Congress , House Oversight and Government Reform Committee , John Mica , Carolyn Maloney , David Walker , Stephen Goldsmith , Elaine Kamarck , J. David Cox , Government Transformation Initiative , AFGE , Reinventing Government
The Obama administration has set its sights on more than a dozen national priorities, such as cybersecurity and energy efficiency, that cut across federal agency missions. But the government lacks a dedicated team of senior executives willing to break out of the agency mold to implement those goals, according to a new report from the IBM Center for the Business of Government. The author of the report, Bruce Barkley, told Federal News Radio his proposals for redesigning the Senior Executive Service.
Governmentwide scores tracking how agencies foster and reward employee innovation dropped in 2012 for the second year in a row, according to a new report from the Partnership for Public Service and Deloitte. NASA took the honors for the most innovative large agency, while the Surface Transportation Board was the most innovative small agency.
Employee satisfaction with agency leadership dipped for the first time in 10 years in 2012, after years of slight but consistent gains. Leadership scores fell to 52.8 points on a 100-point scale, a drop of 2.1 points from 2011 levels, according to a new report from the Partnership for Public Service and Deloitte. It's the first time in the last decade that overall scores dropped year-over-year.