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2:30 am, December 22, 2014

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Search Tags:  best practices

What are the most pressing workforce issues at your agency? MSPB wants to know

The Merit Systems Protection Board is updating its research agenda and wants your help in identifying federal workforce issues and policies to study. The agency says it wants to hear from federal employees, supervisors, unions and other groups on the issues they would like to see MSPB address in its research.

Tags: MSPB , workforce , management , Jack Moore

Friday - 03/21/2014, 12:19pm EDT

Updating GS pay system key to attracting new talent

Steve Condrey, chairman of the Federal Salary Council, tells In Depth with Francis Rose that the key to bringing in new talent -- and making sure they stay -- is modernizing the aging General Schedule system. Congress devised the GS system in 1949.

Tags: management , pay , pay and benefits , Federal Salary Council , Steve Condrey , In Depth , Francis Rose , GS system , Jack Moore

Tuesday - 03/18/2014, 11:07am EDT
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Obama pushes agencies to streamline export-import process

President Barack Obama is pushing the dozens of agencies that have a hand in the export-import process to speed up processing times and eliminate redundant paperwork requests that hamper companies seeking to export American-made products. Currently, businesses interested in importing or exporting goods must submit reams of paperwork to as many as 48 different federal agencies.

Tags: industry , CBP , Barack Obama , International Trade Data System , Jack Moore

Wednesday - 02/19/2014, 04:25pm EST

Federal managers: Forget everything you think you know about hiring

A recent report from the Merit Systems Protection Board reveals that cursory assessments of training and experience are often unreliable indicators of how employees will actually fare on the job. MPSB's John Ford tells the Federal Drive with Tom Temin and Emily Kopp what hiring managers can do to up their hiring game. Plus, Sam Davis, vice president of AMA Enterprise Government Solutions, discusses how hiring flexibilities will boost agencies' efforts to hire the long-term unemployed.

Tags: MSPB , John Ford , hiring , workforce , Federal Drive , Tom Temin , Emily Kopp , AMA Enterprise Government Solutions , Sam Davis , Jack Moore , management

Tuesday - 02/18/2014, 04:19pm EST
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Agencies settling in on better privacy controls

More agencies are recognizing the growing importance of keeping data private after recent information leaks and cyber breaches. The Federal Trade Commission is among the agencies at the head of the pack and is relying on best practices.

Tags: technology , privacy , cybersecurity , Peter Miller , FTC , ACT-IAC , NIST , Jason Miller

Wednesday - 01/29/2014, 03:45am EST
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HealthCare.gov drags down satisfaction with federal services

For the first time since 2010, citizen satisfaction with federal government services dropped last year, according to a new report from the American Customer Satisfaction Index. The average overall citizen satisfaction with the government's services fell 3.4 percent in 2013 to a score of 66.1 points (on a 100-point scale). Much of the decline is attributable to a "deterioration in satisfaction" with federal websites, which users found "more difficult to navigate, less reliable, and the information provided less useful" than in years past, according to the report.

Tags: technology , ACSI , e-government , HealthCare.gov

Tuesday - 01/28/2014, 04:26pm EST

New DoD guidance infused with Better Buying Power principles

Undersecretary for Acquisition, Technology and Logistics Frank Kendall the update to Instruction 5000.02 incorporates Better Buying Power principles, such as making cutting costs fundamental for program managers.

Tags: Frank Kendall , DoD , acquisition , Better Buying Power , In Depth , Instruction 5000.02

Tuesday - 12/17/2013, 05:09pm EST
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Should we run the government like a business?

While some may think running the government like a business is a good thing, the reality is hard to contemplate, says former DHS CHCO Jeff Neal.

Tags: management , private sector , Jeff Neal

Friday - 11/22/2013, 04:43pm EST

Why do we bother with performance reviews?

Current performance rating processes affect more than 1.8 million federal employees, cost a fortune, often harm morale and productivity, and generate few benefits. So, why do agencies do them, asks Jeff Neal, former CHCO at the Department of Homeland Security.

Tags: performance ratings , workforce , management , DHS , Jeff Neal , ChiefHRO.com

Monday - 09/23/2013, 06:38am EDT

Why performance ratings make my brain hurt

Whether we admit it or not, most of today's performance rating processes are designed to tell employees they are not as good as they think they are. But what effect does that approach have on people? Former DHS Chief Human Capital Officer Jeff Neal explains why he thinks the process is destructive and is in need of an overhaul.

Tags: performance ratings , workforce , management , DHS , Jeff Neal , ChiefHRO.com

Monday - 09/09/2013, 04:01am EDT
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