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3:11 pm, November 23, 2014

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Search Tags:  best practices

Obama pushes agencies to streamline export-import process

President Barack Obama is pushing the dozens of agencies that have a hand in the export-import process to speed up processing times and eliminate redundant paperwork requests that hamper companies seeking to export American-made products. Currently, businesses interested in importing or exporting goods must submit reams of paperwork to as many as 48 different federal agencies.

Tags: industry , CBP , Barack Obama , International Trade Data System , Jack Moore

Wednesday - 02/19/2014, 04:25pm EST

Federal managers: Forget everything you think you know about hiring

A recent report from the Merit Systems Protection Board reveals that cursory assessments of training and experience are often unreliable indicators of how employees will actually fare on the job. MPSB's John Ford tells the Federal Drive with Tom Temin and Emily Kopp what hiring managers can do to up their hiring game. Plus, Sam Davis, vice president of AMA Enterprise Government Solutions, discusses how hiring flexibilities will boost agencies' efforts to hire the long-term unemployed.

Tags: MSPB , John Ford , hiring , workforce , Federal Drive , Tom Temin , Emily Kopp , AMA Enterprise Government Solutions , Sam Davis , Jack Moore , management

Tuesday - 02/18/2014, 04:19pm EST
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Agencies settling in on better privacy controls

More agencies are recognizing the growing importance of keeping data private after recent information leaks and cyber breaches. The Federal Trade Commission is among the agencies at the head of the pack and is relying on best practices.

Tags: technology , privacy , cybersecurity , Peter Miller , FTC , ACT-IAC , NIST , Jason Miller

Wednesday - 01/29/2014, 03:45am EST
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HealthCare.gov drags down satisfaction with federal services

For the first time since 2010, citizen satisfaction with federal government services dropped last year, according to a new report from the American Customer Satisfaction Index. The average overall citizen satisfaction with the government's services fell 3.4 percent in 2013 to a score of 66.1 points (on a 100-point scale). Much of the decline is attributable to a "deterioration in satisfaction" with federal websites, which users found "more difficult to navigate, less reliable, and the information provided less useful" than in years past, according to the report.

Tags: technology , ACSI , e-government , HealthCare.gov

Tuesday - 01/28/2014, 04:26pm EST

New DoD guidance infused with Better Buying Power principles

Undersecretary for Acquisition, Technology and Logistics Frank Kendall the update to Instruction 5000.02 incorporates Better Buying Power principles, such as making cutting costs fundamental for program managers.

Tags: Frank Kendall , DoD , acquisition , Better Buying Power , In Depth , Instruction 5000.02

Tuesday - 12/17/2013, 05:09pm EST
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Should we run the government like a business?

While some may think running the government like a business is a good thing, the reality is hard to contemplate, says former DHS CHCO Jeff Neal.

Tags: management , private sector , Jeff Neal

Friday - 11/22/2013, 04:43pm EST

Why do we bother with performance reviews?

Current performance rating processes affect more than 1.8 million federal employees, cost a fortune, often harm morale and productivity, and generate few benefits. So, why do agencies do them, asks Jeff Neal, former CHCO at the Department of Homeland Security.

Tags: performance ratings , workforce , management , DHS , Jeff Neal , ChiefHRO.com

Monday - 09/23/2013, 06:38am EDT

Why performance ratings make my brain hurt

Whether we admit it or not, most of today's performance rating processes are designed to tell employees they are not as good as they think they are. But what effect does that approach have on people? Former DHS Chief Human Capital Officer Jeff Neal explains why he thinks the process is destructive and is in need of an overhaul.

Tags: performance ratings , workforce , management , DHS , Jeff Neal , ChiefHRO.com

Monday - 09/09/2013, 04:01am EDT

How to maintain training in tight budget times

In tight fiscal times, travel and training budgets often seem to be marked with a target by cost-conscious agency leaders. But there are strategies chief human capital officers and chief learning officers can deploy to shield their training budgets from cuts. ICF International Senior Vice President Jeff Neal and Young Government Leaders President Virginia Hill offer tips.

Tags: management , workforce , training , budget , Jeff Neal , ICF International , Virginia Hill , Young Government Leaders , In Depth , Francis Rose , Jack Moore

Tuesday - 08/06/2013, 03:04pm EDT
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BRAC-like commission proposed to hunt down government cost savings

A new commission, proposed by David Walker, former U.S. comptroller general, would recommend ways to streamline government by removing duplication and extraneous spending from government agencies. Federal-employee unions criticized the proposal and House Oversight and Government Reform Committee lawmakers expressed skepticism that such a proposal could gain congressional approval.

Tags: management , budget , oversight , Congress , House Oversight and Government Reform Committee , John Mica , Carolyn Maloney , David Walker , Stephen Goldsmith , Elaine Kamarck , J. David Cox , Government Transformation Initiative , AFGE , Reinventing Government

Tuesday - 06/18/2013, 06:47pm EDT
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