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5:18 am, September 2, 2014

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Search Tags:  best practices

GSA's Office of Government-wide Policy focused on identity security, cybersecurity

GSA Office of Government-wide Policy Chief of Staff Stephanie Rivera discusses efforts to create a standardized operating process for all agencies, and the challenges and opportunities that go along with it.

Tags: Agency of the Month , GSA , Stephanie Rivera , technology , IT , cybersecurity , security , Office of Government-wide Policy , Jason Fornicola ,

Thursday - 05/22/2014, 02:02pm EDT

Civil-service reform needs more than 'Band-Aid approach,' experts argue

A legislative attempt to reform the aging federal personnel system will face a difficult path in Congress even if it's able to muster the support of key stakeholders, including the White House and federal-employee unions. Experts discussed proposed reforms to the civil-service system outlined in a new report published Tuesday by the Partnership and Booz Allen Hamilton.

Tags: workforce , management , Partnership for Public Service , Tony Miller , Booz Allen Hamilton , Ted Kaufman , Jack Moore

Wednesday - 04/02/2014, 05:13pm EDT

Report calls for broad overhaul of federal personnel, pay systems

A new report from the Partnership for Public Service and Booz Allen Hamilton calls for essentially throwing out the 65-year-old General Schedule system, comprised of 15 separate grade levels, and replacing it with five broad work levels. The report also calls for changes to the way federal pay is calculated and recommends setting up a governmentwide pay-for-performance process.

Tags: management , Partnership for Public Service , Booz Allen Hamilton , general schedule , Jack Moore , pay and benefits

Tuesday - 04/01/2014, 06:07pm EDT

Jeri Buchholz, Chief Human Capital Officer, NASA

Telework and a strong technology infrastructure could be the best way to find and keep talented employees at your agency. That's according to a Federal News Radio survey of chief human capital officers across the federal government. Jeri Buchholz, NASA's chief human capital officer, joined Federal News Radio's Jason Miller and Francis Rose to discuss the results of the survey and NASA's new culture strategy to tackle those challenges. Read Jason's related article and view the full survey results.

Tags: Jeri Buchholz , NASA , CHCO , In Depth , workforce , morale , management ,

Tuesday - 04/01/2014, 04:00pm EDT
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What are the most pressing workforce issues at your agency? MSPB wants to know

The Merit Systems Protection Board is updating its research agenda and wants your help in identifying federal workforce issues and policies to study. The agency says it wants to hear from federal employees, supervisors, unions and other groups on the issues they would like to see MSPB address in its research.

Tags: MSPB , workforce , management , Jack Moore

Friday - 03/21/2014, 12:19pm EDT

Updating GS pay system key to attracting new talent

Steve Condrey, chairman of the Federal Salary Council, tells In Depth with Francis Rose that the key to bringing in new talent -- and making sure they stay -- is modernizing the aging General Schedule system. Congress devised the GS system in 1949.

Tags: management , pay , pay and benefits , Federal Salary Council , Steve Condrey , In Depth , Francis Rose , GS system , Jack Moore

Tuesday - 03/18/2014, 11:07am EDT
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Obama pushes agencies to streamline export-import process

President Barack Obama is pushing the dozens of agencies that have a hand in the export-import process to speed up processing times and eliminate redundant paperwork requests that hamper companies seeking to export American-made products. Currently, businesses interested in importing or exporting goods must submit reams of paperwork to as many as 48 different federal agencies.

Tags: industry , CBP , Barack Obama , International Trade Data System , Jack Moore

Wednesday - 02/19/2014, 04:25pm EST

Federal managers: Forget everything you think you know about hiring

A recent report from the Merit Systems Protection Board reveals that cursory assessments of training and experience are often unreliable indicators of how employees will actually fare on the job. MPSB's John Ford tells the Federal Drive with Tom Temin and Emily Kopp what hiring managers can do to up their hiring game. Plus, Sam Davis, vice president of AMA Enterprise Government Solutions, discusses how hiring flexibilities will boost agencies' efforts to hire the long-term unemployed.

Tags: MSPB , John Ford , hiring , workforce , Federal Drive , Tom Temin , Emily Kopp , AMA Enterprise Government Solutions , Sam Davis , Jack Moore , management

Tuesday - 02/18/2014, 04:19pm EST
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Agencies settling in on better privacy controls

More agencies are recognizing the growing importance of keeping data private after recent information leaks and cyber breaches. The Federal Trade Commission is among the agencies at the head of the pack and is relying on best practices.

Tags: technology , privacy , cybersecurity , Peter Miller , FTC , ACT-IAC , NIST , Jason Miller

Wednesday - 01/29/2014, 03:45am EST
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HealthCare.gov drags down satisfaction with federal services

For the first time since 2010, citizen satisfaction with federal government services dropped last year, according to a new report from the American Customer Satisfaction Index. The average overall citizen satisfaction with the government's services fell 3.4 percent in 2013 to a score of 66.1 points (on a 100-point scale). Much of the decline is attributable to a "deterioration in satisfaction" with federal websites, which users found "more difficult to navigate, less reliable, and the information provided less useful" than in years past, according to the report.

Tags: technology , ACSI , e-government , HealthCare.gov

Tuesday - 01/28/2014, 04:26pm EST
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