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Human behavior - the next frontier in agency innovation

Understanding human behavior could save agencies money and make their programs more effective, according to a recent White House memo. That theory is currently being used by the IRS to motivate more people to pay their tax debts. But how can other agencies take advantage of human behavior? Deloitte offers up some ideas.

Tags: workforce , management , Jitinder Kohli , Deloitte , OMB , Federal Drive , Michael OConnell

Monday - 08/19/2013, 02:00am EDT
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