Shows & Panels
- The 2014 Big Picture on Cyber Security
- AFCEA Answers
- Ask the CIO
- Connected Government
- Consolidating Mission-critical Systems
- Constituent Servicing
- Continuous Monitoring: Tools and Techniques for Trustworthy Government IT
- The Data Privacy Imperative: Safeguarding Sensitive Data
- Eliminating the Pitfalls: Steps to Virtualization in Government
- Federal Executive Forum
- Federal Tech Talk
- Government Cloud Brokerage: Who, What, When, Where, Why?
- Government Mobility
- Mission-critical Apps in the Cloud
- Mobile Device Management
- The Modern Federal Threat Landscape
- The Path from Legacy Systems
- Understanding the Intersection of Customer Service and Security in the Cloud
Shows & Panels
Search Tags: Workforce
How would you like it if your spouse or significant other rated your performance, then made his/her findings known to friends and neighbors? In this fantasy world, you would naturally hope your performance would be rated as superior, Senior Correspondent Mike Causey says. But what if you were rated less-than-satisfactory? Would you vow to get better, or would you really rather not even know?
The provision is one of many in a new bill passed out of a House committee last week to boost customer service at federal agencies. The Federal Customer Service Enhancement Act — or H.R. 538 — would direct the Office of Management and Budget to set customer service standards and name someone to be a customer relations representative at each agency.
Veterans National Education Program Co-founders Andrea Hooper and Bob McMahon talk about the organization's vision and mission.
April 20, 2012(Encore presentation June 8, 2012)
Tags: workforce , military , Veterans National Education Program , World War II , Korean War , Vietnam War , Iraq and Afghanistan wars , Andrea Hooper , Bob McMahon , veterans , Fed Access , Derrick Dortch
A roundtable discussion of the events at this years' Public Service Recognition Week.
April 20, 2012
Tags: workforce , Bill Bransford , Shaw Bransford & Roth , Partnership for Public Service , Public Employees Roundtable , National Association of Schools of Public Affairs and Administration , Public Service Recognition Week , Fed Talk
Is the performance-rating system in your agency rigged? Does a bear shed in the woods? Despite its noble intent, many workers say performance ratings where they work measure just about everything but performance, Senior Correspondent Mike Causey says.
Lee Stout, the author of A Matter of Simple Justice: A Matter of Simple Justice: The Untold Story of Barbara Hackman Franklin and a Few Good Women joined the Federal Drive with Tom Temin and Emily Kopp to discuss how and when women started to become full members of the federal workforce.
As part of its third round of buyouts and early outs, the Air Force is allowing workers who may see their position go away be transferred to a buyout-created position.
Cary Kemp Larson, an organizational psychologist who helped develop a new mentoring program at the National Science Foundation, talks to The Federal Drive with Tom Temin and Emily Kopp about successful mentoring.
John Sepulveda, the Veterans Affairs Department assistant secretary for human resources and administration, said the portal lets employees assess their skill gaps and create a plan to move up the career ladder. HUD and DLA also have initiatives to create high performing employees and organizations.
This week the Senate is expected to take up legislation to reform the Postal Service. The bill could close post offices, end Saturday deliveries and return funds the Postal Service as pre-paid for retiree health benefits. USPS already has started considering how it would operate with a slimmed-down workforce.