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OPM filling holes left by retirement system failure

The agency is facing a backlog of 43,000 claims by retired feds to start getting their pensions. The delay is in part because of the collapse of a major part of the Retirement Systems Modernization program. OPM has reduced the time it takes to process claims by 15 percent over the last six months.

Tags: pay and benefits , OPM , retirement benefits , annuitants , Retirement Systems Modernization , claims backlog , Jason Miller

Wednesday - 04/27/2011, 07:35am EDT
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OPM shakes up retirement office to improve claims processing

The backlog of claims by federal employees who are retiring is growing larger. OPM said it takes more than 100 days to process a claim. OPM Director John Berry said the agency is increasing the claims processing staff and looking at ways technology can improve the process.

Tags: pay and benefits , technology , John Berry , Matt Perry , Vivek Kundra , OPM , OMB , SSA , Retirement Systems Modernization , retirement benefits processing , Jason Miller , Max Cacas

Wednesday - 10/20/2010, 03:06pm EDT
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