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Shows & Panels
Search Tags: Veterans Affairs Department
Dr. William Bauman and Ann Spungen of the Veterans Affairs Department have been working as a team to improve the quality of life of paralyzed veterans for nearly 25 years.
Can a national council in Washington improve labor relations on agencies' front lines?
Advocates for VistA, VA's EHR system, shouldn't give up hope yet. There's still some chance that DoD could wind up using the same system VA does, or at least a commercial derivative of it.
Veterans Affairs Secretary Bob McDonald has pledged to put veterans first at the department. Maureen Ellenberger is one of his warriors in the battle. As director of veterans relationship management at the Veterans Benefits Administration, she is trying to standardize the customer service that veterans receive and make sure their experiences are positive.
VA, which has been eyeing a replacement for its scheduling system long before the current scandal, plans to issue a final request for proposals by the end of next month and make an award by the end of the year.
The Veterans Affairs Department recently revealed that none of its senior executives had gotten a rating below fully successful in the past four years. While that may seem shocking, the VA is not that out of the ordinary. Sub-par ratings for SES members are not common and firing them is even less common, says former CHCO Jeff Neal.
Some changes are coming at the top of the Department of Veterans Affairs, with new leader coming in for the Veterans Health Administration next Wednesday. VA's General Counsel Will Gunn plans to resign early next month. The changes appear to be the result of a trust issue at the agency. Bob Tobias is director of Key Executive Leadership Programs at American University. He said on In Depth with Francis Rose that performance issues are in the public spotlight because of the problems at Department of Veterans Affairs, but the problem actually goes way beyond the VA.
A new guide from the Office of Personnel Management lays out the next chapter in the government's efforts to employ veterans. Back in 2009, President Barack Obama told agencies to be model employers of vets. Veterans made up about a quarter of new hires. Today, they are at about 31 percent. Hakeem Basheerud-Deen directs veterans services at OPM. He's also an Air Force vet. He tells Tom and Emily on the Federal Drive that some agencies are doing well at hiring vets.
The Veterans Affairs Department says its claims backlog is far below its peak of three years ago. VA credits its progress to several changes under the Veterans Benefits Management System or VBMS. Federal News Radio's Executive Editor Jason Miller joined Tom Temin and Emily Kopp on the Federal Drive and described how VA is reducing the claims backlog. Read Jason's related article.
Allison Hickey, VA's undersecretary for benefits, said VBMS has transformed the agency from a paper system to one that mostly relies on electronic data. Some lawmakers express concern about the way the agency is measuring how it reduces the number of veterans waiting for benefits.
Tags: technology , management , Allison Hickey , Richard Burr , Mike Michaud , House Veterans Affairs Committee , Senate Veterans Affairs Committee , VBMS , claims backlog , ACT-IAC , Management of Change , Jason Miller