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6:07 am, November 28, 2014

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Search Tags:  Veterans Affairs

Kim Hayes, CEO and Co-Founder, Ambit Group

The reorganization at the Veterans Affairs Department is a rebranding effort in many ways. VA Secretary Bob McDonald will hire a chief customer service officer to try to reverse an image of poor quality care for its customers. Kim Hayes, CEO and co-founder of Ambit Group, is also a finalist for Executive of Year at the 2014 GovCon awards. She tells In Depth with Francis Rose about Ambit Group's data-centric approach to agency reorganization.

Tags: Kim Hayes , Robert McDonald , veterans , customer service , Ambit Group , GovCon Awards , In Depth , Francis Rose

Thursday - 11/13/2014, 02:14pm EST
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Bob Tobias, Professor, Key Executive Leadership Programs

The largest reorganization in Veterans Affairs Department history won't look like most re-orgs you've seen before. That's according to Bob Tobias -- he's professor of Key Executive Leadership Programs at American University. On In Depth with Francis Rose, he said the organizational chart at the VA won't see the changes most other agencies do.

Tags: Bob Tobias , Key Executive Leadership Programs , American University , In Depth , Francis Rose

Wednesday - 11/12/2014, 04:27pm EST
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Bobbie Kilberg, President, Northern Virginia Technology Council

Leadership of the Department of Veterans Affairs is reviewing the recommendations of a working group of the Northern Virginia Technology Council. That working group looked at scheduling at two VA medical centers in Virginia. Bobbie Kilberg is president of the Northern Virginia Technology Council. On In Depth with Francis Rose, she explained who did what for VA, and why.

Tags: Bobbie Kilberg , Northern Virginia Technology Council , In Depth , Francis Rose , VA Medical Centers

Wednesday - 11/12/2014, 05:17pm EST
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VA and the office of redundancy office

Veterans Affairs Secretary Bob McDonald is making news with his plans to reorganize the Department of Veterans Affairs. Jeff Neal, senior vice president for ICF International, says the Secretary's moves are a good start because VA, like most large agencies, has its fair share of redundant organizations.

Tags: Jeff Neal , ChiefHRO.com , Bob McDonald , workforce , redundancy , DHS , management

Thursday - 11/13/2014, 02:51am EST

VA makes changes in time for Veterans Day

he Department of Veterans Affairs announced a reorganization Monday designed to make it easier for veterans to gain access to the sprawling department.

Tags: Robert McDonald , Pentagon and Beyond , JJ Green

Tuesday - 11/11/2014, 06:23pm EST

From Army sniper to IT professional: One vet's story of his transition to civilian life

It may seem like a leap to go from Army sniper to a career helping federal agencies deliver great online customer service and software development practices. But that's the story of Randy Tharp. A wounded warrior of two tours of duty in Iraq, he's also had two tours of duty as a federal civilian employee before heading to the Five-Nine Group.

Tags: Randy Tharp , Federal Drive , Army , veteran , Five9Group , people

Tuesday - 11/11/2014, 12:09pm EST

Verna Jones, Executive Director, American Legion

This Veterans Day will be one of transition at the Veterans Affairs Department. New secretary Bob McDonald has taken steps to minimize delays at veterans health centers across the country and show he's holding employees accountable. Now he wants to embark on a major reorganization of the department. One of the people watching closely is Verna Jones, the new executive director of the American Legion. Jones tells Federal News Radio's Emily Kopp that she sees progress at the VA but there's still so much more to improve.

Tags: Bob McDonald , Verna Jones , American Legion , Emily Kopp , workforce

Monday - 11/10/2014, 11:16am EST
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