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1:04 pm, October 30, 2014

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Jason Miller, Executive Editor, Federal News Radio

The Veterans Affairs Department says its claims backlog is far below its peak of three years ago. VA credits its progress to several changes under the Veterans Benefits Management System or VBMS. Federal News Radio's Executive Editor Jason Miller joined Tom Temin and Emily Kopp on the Federal Drive and described how VA is reducing the claims backlog. Read Jason's related article.

Tags: Veterans Affairs Department , Allison Hickey , Richard Burr , Mike Michaud , House Veterans Affairs Committee , Senate Veterans Affairs Committee , Federal Drive , Jason Miller

Wednesday - 05/28/2014, 06:21am EDT
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VA hacks away at claims backlog, increases accuracy

Allison Hickey, VA's undersecretary for benefits, said VBMS has transformed the agency from a paper system to one that mostly relies on electronic data. Some lawmakers express concern about the way the agency is measuring how it reduces the number of veterans waiting for benefits.

Tags: technology , management , Veterans Affairs Department , Allison Hickey , Richard Burr , Mike Michaud , House Veterans Affairs Committee , Senate Veterans Affairs Committee , claims backlog , ACT-IAC , Management of Change , Jason Miller

Wednesday - 05/28/2014, 04:49am EDT
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VA prepares for still more furloughs as money runs out

Most workers in the Veterans Benefits Administration will be sidelined in the next few weeks if a shutdown continues. Funding for employees at the National Cemetery Administration will run out in the next few days.

Tags: government shutdown , furlough , Congress , VA , House Veterans Affairs Committee , Eric Shinseki , Jeff Miller , claims backlog , Jared Serbu

Thursday - 10/10/2013, 06:15am EDT
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VA's Gould moves the needle on many of VA's toughest challenges

Scott Gould's last day as the deputy secretary of the Veterans Affairs Department is today. In four years, Gould said he believes VA is a better place and does more to help veterans. He said the claims backlog is unacceptable, but the agency is making progress.

Tags: management , Scott Gould , VA , veterans disability claims backlog , labor-management relations , veterans homelessness , Jason Miller , exclusive

Friday - 05/17/2013, 05:27am EDT
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Doubts remain over VA's ability to end huge disability claims backlog

VA officials still insist the 630,000 disability claims waiting to be processed will be eliminated by 2015. But so far, numbers are headed in the wrong direction and House Veterans Affairs Committee members are losing patience.

Tags: VA , disability claims backlog , Congress , House Veterans Affairs Committee , Jeff Miller , Michael Michaud , Kevin McCarthy , Jared Serbu , technology , management , Allison Hickey

Thursday - 03/21/2013, 06:31am EDT
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Panetta, Shinseki order swifter progress toward joint health records

The heads of DoD and VA met on Thursday, and decided they wanted to a plan to speed up the delivery of an integrated health record system, currently scheduled for implementation in 2017.

Tags: technology , VA , DoD , Eric Shinseki , Leon Panetta , electronic health record , information sharing , health IT , veterans benefits , Jared Serbu

Friday - 12/07/2012, 06:10am EST
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