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Building on the success of its Global Entry program for pre-enrolled travelers, U.S. Customs and Border Protection has developed a self-service kiosk that anyone can use. John Wagner, executive director for Admissibility and Passenger Programs at CBP, tells Agency of the Month about this and other new technologies coming to an airport near you.
Through the Digital Government Strategy, several initiatives are underway to address IT security concerns. DHS created a security baseline architecture and is testing it through five use cases. GSA created a new secure online content platform for agencies to move websites and applications into a mobile environment.
Television personality Montel Williams is joining Army scientists at Fort Detrick in a medical research deal.
Cancellations of in-person meetings press DoD's Web conferencing system past its limits. The Defense Information Systems Agency will complete upgrades by Feb. 15.
Gary Barlet, the OIG's chief information officer, is taking a three-pronged approach to helping employees access data from anywhere, at anytime. The steps include virtualization, a BYOD strategy and cloud services.
February 7, 2013
The two departments are looking for "quick wins" in their integrated health-record strategy, aiming to bring the most important capabilities online three years early.
For the second year in a row, the number of citizens who report being satisfied with government services rose, according to a new report from the American Customer Satisfaction Index. The higher governmentwide score was driven in large part by the increasing satisfaction with government websites, which rounded out the year at near all-time highs.
Kris Collo, CEO of MicroPact, joins host John Gilroy to discuss how business process improvement can save agencies money and reduce the risk of job vacancy.
February 5, 2013
Steven VanRoekel, the federal chief information officer, and Office of Federal Procurement Policy Administrator Joe Jordan issued a memo detailing a new strategic plan after a recent Justice Department compliance survey found mixed results. This is the fourth memo since 2005 from the Office of Management and Budget trying to get agencies to meet the law's requirements. David Capozzi, executive director of the Access Board, said new 508 regulations could be to OMB for approval this spring.