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Search Tags: Technology
Dorine Andrews, the Peace Corps CIO, said her office is working more closely with the mission areas to use technology on the front end to do business process reengineering.
The Homeland Security Department's Office of Inspector General took a look at DHS' information security program and practices and found them lacking.
Today's government is looking to transform itself through modernization and innovation. Finding ways to adopt the latest technologies that help them, while eliminating the pains of deployment and adoption. At the heart of this transformation are the government employees, the citizens they serve and their ability to affordably connect, share, and communicate securely from any location and on any device.
With advancements in technology and service delivery, government agencies are faced with the challenge to keep pace with rising expectations from the public to deliver the same level of service received in the private sector or better. In order to deliver on this expectation, government agencies are faced with creating a cultural shift that literally shapes a new citizen engagement strategy involving technology, policy, programs, collaboration intra/inter-agency, customer friendly interaction and two-way mechanisms for feedback and best practices in service delivery. With the number of citizens who will require government service interactions growing literally every day, and those very same citizens demanding a leadership role in how they receive those services, "customer-centric government" is no longer a buzz word, but a necessity.
Two key contributors to the 1996 Clinger-Cohen Act say there is nothing wrong with the current IT management laws. Agencies and Congress just need to improve how they implement and enforce the IT management directives set out by the law. The Senate is expected to pass the Federal IT Acquisition Reform Act next week.
As part of our special report, Gov 3.0: It's Mobile, Federal News Radio polled 28 agencies about the status of their mobile and Bring-Your-Own-Device strategies. Of the 21 agencies that responded, most reported they either had a mobile strategy in place or were developing one.
Mehul Sanghani and Jeremy Kolonay, from the Octo Consulting Group will discuss agile software development with host John Gilroy.
December 3, 2013
Some blame procurement for HealthCare.gov's troubles, but the root of the problem with the government's health care website is a matter of pure project management.
GovTribe's new app provides instant delivery of changes in solicitations from specific agencies or specific product categories.