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Report: Citizen satisfaction with federal services slightly up in 2011

Satisfaction went up 2.3 percent in 2011, according to the American Customer Satisfaction Index released today by Foresee. The bump comes after a decrease of 4.8 percent between 2009 and 2010.

Tags: Forrest Morgesson , ForeSee , ASCI , management , customer service , IRS , TSA , DHS , Treasury , DoD , Federal Drive

Thursday - 01/19/2012, 08:47am EST
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State aims to cut power waste on all agency computers

Gerry Caron, with the State Department's Information Resource Management Bureau, joined In Depth with Francis Rose to discuss the department's goal of cutting power waste on its computers.

Tags: technology , Gerry Caron , power waste , sustainability , green government , In Depth , Francis Rose

Wednesday - 01/18/2012, 05:37pm EST
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Does State's new leasing move hit GSA's workspace targets?

Elaine Clancy, director of leasing at the General Services Administration's Public Buildings Service, joined In Depth with Francis Rose to discuss the federal government's leasing landscape.

Tags: GSA , Elaine Clancy , In Depth , Francis Rose , Public Buildings Service , federal leases

Friday - 01/13/2012, 06:13pm EST
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21st Century Statecraft add-on to traditional diplomacy

Social media has fundamentally changed the way people communicate and that includes how the State Department communicates with foreign countries. Dubbed 21st Century Statecraft, the use of digital tools is a way for State to engage with other countries' government, listen to foreign citizens and promote national interests abroad.

Tags: Victoria Esser , technology , social media , diplomacy , 21st century statecraft , Federal Drive , Jolie Lee

Thursday - 01/12/2012, 11:20am EST
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Opportunities in federal construction despite cuts to building funds

Marco Giamberardino, senior director of the Associated General Contractors of America's federal and heavy construction division, outlines the winners and losers of the FY2012 budget for federal construction.

Tags: Associated General Contractors of America , GSA , federal building , LEED , green government , budget , NOAA , Federal Drive , Marco Giamberardino

Thursday - 01/05/2012, 10:47am EST
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Military sorts through material from Iraq drawdown

Twila Gonzales, director of disposition services at Defense Logistics Agency, explains how the military decides what it should keep and what it should destroy from the material brought out of Iraq.

Tags: Twila Gonzales , Defense Logistics Agency , DoD , Iraq , Federal Drive

Friday - 12/23/2011, 01:07pm EST
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Obama fills key posts in State, Energy

President Obama said he intends to nominate key posts in the departments of State and Energy, according to a White House release.

Tags: Arum Majumdar , Frederick Barton , Energy , appointments , Barack Obama

Wednesday - 11/30/2011, 09:35am EST

23 of 24 agencies get financial audit opinions

For the first time in 20 years, audits reviewed and gave an opinion for every civilian agency. Only DoD doesn't have a qualified or clean audit opinion.

Tags: financial management , OMB , Danny Werfel , DoD , NASA , DHS , clean audits , Jason Miller

Monday - 11/21/2011, 03:11pm EST

Three agencies make top 10 places to work for young people

Tom Shoop, editor-in-chief of Gov Exec, explains why these agencies are so appealing.

Tags: Tom Shoop , Government Executive , CIA , FBI , In Depth , workforce

Tuesday - 11/15/2011, 07:24pm EST
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Everybody's got a price. What's yours?

Would you take a buyout if the boss offered you one? You might want to decide now because if and when an offer comes, it won't be on the table very long, Senior Correspondent Mike Causey says.

Tags: Mike Causey , Federal Report , pay and benefits , early retirement , buyouts , early-outs , SSA , IRS , DoD , VERA , VSIP

Tuesday - 10/25/2011, 02:08am EDT
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