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America wonders: What is it you do again?

The Obama Administration has a ready-made opportunity to improve the public's perception of the federal government through improved communications, but first it must do a better job of overcoming a "crisis of complexity" that leaves a majority of Americans unclear about the nature and breadth of services federal agencies provide, according to a new poll. Alan Siegel, Founder and Chairman, Siegel & Gale, has details.

Tags: mngt , transparency , Alan Siegel , NHTSA , CMS , FTC , FDA , TSA , EPA

Wednesday - 03/31/2010, 09:40am EDT

How plain language could help the federal government

Save money, increase transparency and be more citizen inclusive - just by writing more clearly.

Tags: Alan Siegel , plain language

Monday - 11/02/2009, 09:37am EST