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CPSC database to make complaints transparent

With the new database available in March, consumers can easily go online to and report a complaint about an unsafe product or conduct a background check on a product's safety by examining reports of consumers' complaints. We get details from CPSC's Scott Wolfson.

Tags: Federal Drive , CPSC , management , transparency , technology , best practices , complaints ,

Tuesday - 01/18/2011, 10:42am EST