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Search Tags: SSA
The backlog of claims by federal employees who are retiring is growing larger. OPM said it takes more than 100 days to process a claim. OPM Director John Berry said the agency is increasing the claims processing staff and looking at ways technology can improve the process.
Tags: pay and benefits , technology , John Berry , William Zielinski , Matt Perry , Vivek Kundra , OPM , OMB , Retirement Systems Modernization , retirement benefits processing , Jason Miller , Max Cacas
The administration conducts its first set of reviews of the three-to-eight high priority goals each agency set last year. OMB is encouraging agencies to conduct their own reviews in order to keep focus on meeting the objectives. All agency performance information eventually will be made public through a new portal, Performance.gov.
SSA Commissioner Michael Astrue has taken extra funding, both from Congress' annual appropriations and from the Recovery Act, and invested in staffing and technology to fight the case backlog, Government Executive reports.
The Social Security Administration is renewing a computer matching program with the Office of Personnel Management, the CCH website reports.
OMB finds that most website and call center operations are separate and don't work well together. Some agencies are following the private sector's lead by offering multiple channels to serve citizens. CMS and GSA both use online tools to answer questions more quickly and reliably.
GSA will unveil the Challenge.gov platform in the next few months where all agency competitions will be posted. Some agencies already are asking experts and employees for help. NASA will run 34 competitions before the end of December.
According to a post on FedBizOpps.gov, the agency is looking for a company to provide it with extermination services, including the use of a Bed Bug Heat Treatment Oven.
If you're not convinced of the value of going paperless, consider this: New York City has a major bedbug infestation, and the pests have spread to the Social Security Administration's regional offices in Queens, N.Y.
GAO found significant success in obtaining passports using fraudulent documents in the second investigation in two years. While State is implementing facial recognition technology to close the existing gaps, lawmakers are introducing new legislation to give the agency more security capabilities.
The Social Security Administration organizes and funds state disability programs, yet states have begun furloughs of these employees. SSA Commissioner Michael Astrue discusses what is behind this trend and why his agency is proposing a law to stop it.