11:02 pm, April 20, 2015

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Ann Amrhein, Deputy Associate Commissioner, SSA

A group of Social Security Administration employees developed a Web application that lets analysts sift through terabytes of data. They can use a nearly infinite number of search criteria. That's enabled the agency to detect and prevent a lot of fraud and abuse. The application has gotten some attention. It was one of 30 finalists for ACT-IAC's 2015 "Igniting Innovation" awards. Ann Amrhein, the deputy associate commissioner in the Office of Earnings, Enumerations and Administrative Systems, joined Tom Temin on the Federal Drive to explain more about the award-winning program.

Tags: Federal Drive , Ann Amrhein , Technology , ACT-IAC , Igniting Innovation awards , Tom Temin ,

Tuesday - 04/07/2015, 09:49am EDT

Jason Miller, Executive Editor, Federal News Radio

The Social Security Administration is slowly breaking down its reputation as being stuck in the old world of customer service (snail mail and telephone queues). The MySSA portal is quickly becoming the focal point for modernizing Social Security's Web applications. Pamela Pittman is the SSA's division director for Programmatic Applications. She tells executive editor Jason Miller about the agency's latest online service.

Tags: Jason Miller , Federal Drive , Tom Temin , Pamela Pittman

Wednesday - 04/01/2015, 09:19am EDT

SSA shows off agility in responding to citizen needs

The Social Security Administration followed a familiar roadmap to let citizens find and print their 1099 forms. SSA is using an agile software approach that was successful in turning legacy apps into modern Web programs.

Tags: Technology , Citizen services , Pamela Pittman , MySSA portal , Jason Miller

Wednesday - 04/01/2015, 04:07am EDT

Sabatino: SSA uses customer feedback to build winning websites

The Social Security Administration cleans up on ForeSee's fourth-quarter E-Government Satisfaction Index. Five of the top 10 positions on the list are SSA sites. Robin Sabatino is associate commissioner of the Office of Electronic Services and Technology at the Social Security Administration. She said the agency's success is because of several reasons on In Depth with Francis Rose.

Tags: Robin Sabatino , In Depth

Friday - 03/13/2015, 05:05pm EDT

IGs ask Congress to strengthen oversight tools

Four inspectors general tell the Senate Homeland Security & Government Affairs Committee they need legislative help in order to help them effectively oversee federal agencies.

Tags: oversight , OIG , inspector general , Inspector General Act , Congress , Senate , Senate Homeland and Governmental Affairs Committee , Michael Horowitz , Justice Department , FBI , John Roth , DHS , CIGIE , Ron Johnson , Claire McCaskill , Steve Linick , State Department , Michael OConnell

Tuesday - 02/24/2015, 03:58pm EST

Jason Miller, Executive Editor, Federal News Radio

The Social Security Administration is shedding its reputation as an agency stuck in the 1980s when it comes to IT. SSA cobbled together a few leftover computers and took advantage of an open source platform to develop a new approach to conquering its big data problem. Ann Am-Rhein is SSA's deputy associate commissioner for the Office of Earning, Enumeration and Administrative systems. Ron Sikes is SSA's director of business intelligence and analytics. They tell Federal News Radio Executive Editor Jason Miller why their new approach earned honors in the Igniting Innovation awards.

Tags: Jason Miller , In Depth , Federal Drive

Thursday - 02/05/2015, 05:08pm EST

SSA's big data project speeds up transition to innovation culture

The Social Security Administration used excess desktop computers and an open source platform to tackle its big data challenge. For its efforts, ACT-IAC named SSA's improper payments and data analytics program a finalist in the Igniting Innovation awards.

Tags: Technology , Ron Sikes , Ann Amrhein , Improper payments , open source , Hadoop , big data , Igniting Innovation awards , ACT-IAC , Jason Miller

Friday - 02/06/2015, 11:05am EST

DHS 'aces' plain writing report; State, Interior score 'incompletes'

The Center for Plain Language issued its annual plain language report cards Tuesday, with the Homeland Security Department, Social Security Administration and Security Exchange Commission earning top scores.

Tags: Plain Writing Act of 2010 , Center for Plain Language , Kath Straub , Dave Loebsack , Annetta Cheek , DHS , SEC , State Department , Interior Department , Education Department , best practices

Tuesday - 01/27/2015, 06:16pm EST

Social Security extends hours at field offices

The Social Security Administration says a budget increase this year will allow it to keep field offices open an extra hour on most weekdays, starting in March.

Tags: Social Security Administration , budget

Thursday - 01/22/2015, 05:30pm EST

Patrick O'Carroll, Inspector General, Social Security Administration

Disability fraud and deceased benefit fraud are two of the biggest threats to the integrity of the Social Security Administration, according to the agency's Inspector General. Patrick O'Carroll says preventing those types of fraud before they start is his number one priority this year. He shared his Top 3 for 2015 on In Depth with Francis Rose. He tells Federal News Radio's Sean McCalley how his office plans to meet its goal.

Tags: Office of Inspector General , fraud, waste and abuse , oversight , Technology , cybersecurity , In Depth , Top 3 for 2015

Tuesday - 01/06/2015, 04:24pm EST
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