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Lessons in innovation from the health care industry

How can the health care industry improve services, reduce costs and expand access? Jim Champy offers ways to bring innovation to health care in his book "Reengineering Health Care." Champy, chairman emeritus of Dell Services Consulting, told In Depth that the time is ripe to retool the current system.

Tags: Industry Chatter , Jim Champy , Francis Rose , In Depth , health care reform , innovation

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