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New metrics to help agencies determine value of social media

GSA led a 12-member interagency working group to create a set of measures specifically aimed at defining the usefulness of social media for agencies. The agency also released an API that lets users create tools to bring together government social media feeds in one place. Both tools are called for in the Digital Government Strategy.

Tags: technology , Web 2.0 , social media , GSA , Justin Herman , Sheila Campbell , NARA , NIH , metrics , APIs , OMB , Digital Government Strategy , Social Media Week , Jason Miller

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NARA brings online collections together

New Online Public Access portal lets users search three databases in one fell swoop to access 13 million records. Archives responded to customer complaints that its electronic records were too difficult to search.

Tags: technology , management , Carol Lagundo , NARA , electronic records , Web 2.0 , Jason Miller

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