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2:17 pm, November 21, 2014

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Search Tags:  National Taxpayer Advocate

Good IRS customer service now a taxpayer right

The newly adopted "Taxpayer Bill of Rights" will help IRS employees provide better service to taxpayers and sends a "message to Congress."

Tags: IRS , John Koskinen , Nina Olson , Stephanie Wasko

Tuesday - 06/10/2014, 04:14pm EDT

Report: Budget, training cuts put IRS 'at risk'

In an annual report to Congress, the National Taxpayer Advocate, Nina Olson, wrote that the IRS faces "unstable and chronic underfunding that puts at risk the IRS's ability to meet its current responsibilities, much less articulate and achieve the necessary transformation to an effective, modern tax agency."

Tags: IRS , budget , Nina Olson , TIGTA , NTEU , Colleen Kelley , John Koskinen , Jack Moore

Friday - 01/10/2014, 04:40pm EST

IRS delayed action on progressive groups, too

Tags: Nina Olson , IRS , IRS scandal

Thursday - 06/27/2013, 03:24am EDT

IRS struggling to tackle massive surge in identity theft

Faced with declining resources, the Internal Revenue Service has diverted resources from elsewhere inside the agency to try and head off skyrocketing cases of identity theft stemming from tax refunds.

Tags: IRS , Congress , House , House Oversight and Government Reform Commitee , TIGTA , GAO , J. Russell George , Gerry Connolly , Nina Olson , Beth Tucker , James White , technology , cybersecurity , Jared Serbu

Friday - 11/30/2012, 06:16pm EST
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More Compassion, Less Complication

Tags: mngt , tax code , Nina Olson , IRS , transparency

Tuesday - 02/17/2009, 09:17am EST
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