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9:58 am, October 23, 2014

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IRS scandal teaches agencies to archive

Agencies should be archiving all business communication to avoid mayhem such as at the IRS. While the agency shifts blame from e-mail to instant messenger, Nancy Flynn, founder of ePolicy, told Federal News Radio that agencies need to better manage the many communication options.

Tags: IRS , ePolicy , management , business records , technology , Federal Drive , Stephanie Wasko

Tuesday - 07/22/2014, 01:07pm EDT

Nancy Flynn, Founder, ePolicy Institute

More than a few eyebrows were raised last month when members of Congress learned that IRS officials may have sent instant messages instead of emails. They allegedly made the switch after learning that the messages would not be preserved as federal records. The agency may not have preserved the messages, but that doesn't mean they're not federal records. Nancy Flynn is the founder of the ePolicy Institute. She joined Tom Temin and Emily Kopp on the Federal Drive to give advice on preserving instant messaging.

Tags: ePolicy Institute , Tom Temin , Emily Kopp , Federal Drive

Monday - 07/21/2014, 11:01am EDT
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