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8:11 pm, September 30, 2014

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Search Tags:  Mike Phillips

IRS modernization continues to help improve operations

A look into the 12 year modernization project at the IRS.

Tags: Federal Drive , technology , management , IRS , TIGTA , Suzanne Kubota

Monday - 11/01/2010, 01:50pm EDT
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IRS phone operations managing call volume

Hear more from TIGTA's Mike Phillips on the IRS's effective phone operations system

Tags: Federal Drive , management , IRS , phone operations , Treasury , TIGTA , Vyomika Jairam

Tuesday - 10/12/2010, 11:13am EDT
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