Search Tags:  Mike Phillips

IRS modernization continues to help improve operations

A look into the 12 year modernization project at the IRS.

Tags: Federal Drive , technology , management , IRS , TIGTA , Suzanne Kubota

1

IRS phone operations managing call volume

Hear more from TIGTA's Mike Phillips on the IRS's effective phone operations system

Tags: Federal Drive , management , IRS , phone operations , Treasury , TIGTA , Vyomika Jairam

Comment