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GSA names ombudsman to give industry a louder voice

Jeff Koses, the senior procurement executive at the General Services Administration, said the ombudsman will help vendors navigate the acquisition bureaucracy and ensure the agency is hearing and addressing challenges and concerns. It's one of several steps GSA is taking to improve vendor and agency customer satisfaction.

Tags: Acquisition , contracting , Industry , GSA , Jeff Koses , Tom Sharpe , Oversight , Jason Miller , exclusive

Thursday - 04/24/2014, 06:44am EDT