At VA, AI and data optimization hold the promise of better health outcomes, job satisfaction
With the health and well being of veterans at stake, and the large volume of their data on hand, the VA puts the highest level of importance on security.
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With the health and well being of veterans at stake, and the large volume of their data on hand, the VA puts the highest level of importance on security.
By taking a human-centered design approach, view your agency’s services as your customer would and identify the most troublesome problems and burdens,…
When it comes to employee customer experience, it’s critical to take a lifecycle approach, says Maximus’ MaryAnn Monroe. From before day one to their…
Having data at your fingertips only matters if it’s the right data at the right moment. In an exclusive Federal News Network survey, we ask feds about their agencies’ efforts to turn data into actionable intelligence that can lead to better services.