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Search Tags:  Kevin Paschuck

Effectively using cloud computing at your federal agency

Vice President for the Public Sector at Right Now Technologies explains the various benefits, as well as outlines what you should be doing right now to move upward.

Tags: technology , Web 2.0 , government 2.0 , cloud computing , Right Now Technologies , Fed Cloud Blog

Tuesday - 10/13/2009, 03:17pm EDT

Paschuck: Policy certainty helping agencies make cloud move

The variety of solutions for Federal users looking for the cost benefits of cloud computing are helping more agencies make the right cloud choices.

Tags: In Depth , Francis Rose , RightNow , cloud computing , technology

Friday - 10/22/2010, 01:56am EDT

Agency services lack consistency, coordination

OMB finds that most website and call center operations are separate and don't work well together. Some agencies are following the private sector's lead by offering multiple channels to serve citizens. CMS and GSA both use online tools to answer questions more quickly and reliably.

Tags: management , technology , Jeff Zients , OMB , GSA , CMS , SSA , RightNow , MeriTalk , Customer service , Jason Miller

Thursday - 09/02/2010, 06:39am EDT