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Search Tags: Ken Zawodny
Not that long ago, the Office of Personnel Management faced a crisis in processing retirement claims. In part two of our special report, "Retirement Conundrum," Federal News Radio examines how OPM set out to beat its backlog, and how it can stay ahead of an unexpected surge in claims amid automatic budget cuts that threaten to derail progress.
The Office of Personnel Management has made steady progress chipping away at a longstanding backlog of retirement claims. But Oversight Committee lawmakers and other government watchdogs remain concerned that the absence of a long-term plan to overhaul the mostly paper-based process combined with across-the-board budget cuts and a lack of strong leadership within OPM could stall or derail the progress the agency has made.
The Office of Personnel Management says sequestration cuts have forced the agency to suspend overtime hours for employees working in its Retirement Services office and to curtail call-center hours.
It's not the easiest time to tackle the growing backlog of retirement applications from federal employees. The Office of Personnel Management has received more than 15,000 new applications this month, which is more than double the normal load, said Retirement Services Director Ken Zawodny.