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Army praised for management turnaround at Arlington cemetery

The investigative agency that originally detailed huge management problems at Arlington National Cemetery a year and a half ago says there's been a dramatic improvement. The challenge now is maintaining the momentum.

Tags: DoD , Army , Arlington Cemetery , Congress , Senate Homeland Security and Governmental Affairs Committee , Peter Vangjel , Army Inspector General , GAO , Brian Lepore , Army Information Technology Agency , management , Jared Serbu

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Army cites progress at Arlington Cemetery

Army officials told Congress Thursday that they had made progress in reforming management at Arlington National Cemetery, an institution they said lacked a management foundation when a new management team took over in the wake of a scandal involving mismarked grave sites and other problems. Some members still are unhappy with the changes.

Tags: DoD , Congress , Arlington Cemetery , management , Army , John McHugh , Karl Schneider , Patrick Hallinan , Mike Coffman , Jared Serbu

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Arlington Cemetery updates call center data

The cemetery's call center now has access to data and can answer every inquiry from veterans and family members.

Tags: technology , Army , IT Agency , Arlington National Cemetery , IT services , Jason Miller

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More misplaced remains at Arlington Cemetery

An investigation -- which was prompted by a September report from WTOP -- has found more misplaced remains at Arlington National Cemetery.

Tags: Dignity Denied , J.J. Green , Arlington National Cemetery

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Army sends in tech squad to fix cemetery

CIO's office detailed experts to assess the problems, and formulate a plan to improve how Arlington National Cemetery manages and tracks veterans' records. Lt. Gen. Sorenson says the first thing is to ensure the data is correct. He says the end result could include an online capability to find out where loved ones are buried.

Tags: technology , Jeff Sorenson , John Schrader , Army , Army National Cemeteries Program , Arlington National Cementery , Al Mink , Bobbie Kilberg , SRA , NVTC , INPUT , data management , enterprise e-mail , data center consolidation , cloud computing , BRAC , Jason Miller

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