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Search Tags: Kathryn Condon
The investigative agency that originally detailed huge management problems at Arlington National Cemetery a year and a half ago says there's been a dramatic improvement. The challenge now is maintaining the momentum.
Tags: DoD , Army , Arlington Cemetery , Congress , Senate Homeland Security and Governmental Affairs Committee , Peter Vangjel , Army Inspector General , GAO , Brian Lepore , Army Information Technology Agency , management , Jared Serbu
Army officials told Congress Thursday that they had made progress in reforming management at Arlington National Cemetery, an institution they said lacked a management foundation when a new management team took over in the wake of a scandal involving mismarked grave sites and other problems. Some members still are unhappy with the changes.
The cemetery's call center now has access to data and can answer every inquiry from veterans and family members.
An investigation -- which was prompted by a September report from WTOP -- has found more misplaced remains at Arlington National Cemetery.
CIO's office detailed experts to assess the problems, and formulate a plan to improve how Arlington National Cemetery manages and tracks veterans' records. Lt. Gen. Sorenson says the first thing is to ensure the data is correct. He says the end result could include an online capability to find out where loved ones are buried.
Tags: technology , Jeff Sorenson , John Schrader , Army , Army National Cemeteries Program , Arlington National Cementery , Al Mink , Bobbie Kilberg , SRA , NVTC , INPUT , data management , enterprise e-mail , data center consolidation , cloud computing , BRAC , Jason Miller