Search Tags:  Justin Herman

New metrics to help agencies determine value of social media

GSA led a 12-member interagency working group to create a set of measures specifically aimed at defining the usefulness of social media for agencies. The agency also released an API that lets users create tools to bring together government social media feeds in one place. Both tools are called for in the Digital Government Strategy.

Tags: technology , Web 2.0 , social media , GSA , Sheila Campbell , Pam Wright , NARA , NIH , metrics , APIs , OMB , Digital Government Strategy , Social Media Week , Jason Miller

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Agencies turn to social media to engage public in an emergency

During Hurricane Sandy, agencies like FEMA and NOAA used various social media platforms to communicate with the public. They were able to dispel rumors and follow the situation on the ground as it unfolded.

Tags: Federal Drive , technology , SMS message , texting , Facebook , twitter , social media , Hurricane Sandy , Michael OConnell , Federal Social Media Registry , GSA

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Federal Drive Interviews -- Dec. 11, 2012

Todd Harrison of the Center for Strategic and Budgetary Assessment talks about possible defense cuts due to sequestration. Attorney Bill Bransford discusses the legal ramifications of lie detectors. Social media expert Justin Herman of the GSA explains how social media is being used in the aftermath of emergencies. John Palguta of the Partnership for Public Service ponders what may be in store for feds in 2013. Paul Verkuil explains what the Administrative Conference of the United States has been up to.

Tags: Todd Harrison , DoD , DoD Report , fiscal cliff , budget , Center for Strategic & Budgetary Assessments , Bill Bransford , Shaw, Bransford & Roth , GSA , polygraph , Center for Excellence in Digital Government , John Palguta , Partnership for Public Service , Paul Verkuil , Administrative Conference of the United States , Federal Drive , cybersecurity , Cybersecurity Update

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