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Justin Herman, SocialGov Lead, GSA

The General Services Administration launched the first-ever Public Participation Playbook. GSA said it will help federal agencies meet their open goverment priority goals. Justin Herman is SocialGov lead and manager of the Public Participation Playbook project at the General Services Administration. On In Depth with Francis Rose, he explained how it works.

Tags: GSA , In Depth

Wednesday - 03/25/2015, 04:49pm EDT
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Justin Herman, Social Media Program Lead, GSA

Cyber-vandalism presents a serious threat to agencies. Just ask U.S. Central Command. As several attacks over the past year proved, users need ways to prevent or at least counter intrusions of social media accounts. That's where the Social Media Cyber-Vandalism Toolkit comes in. It's a new "living document" from the General Services Administration. Justin Herman, the Social Media Program Lead in the Office of Innovative Technologies at GSA, joined Tom Temin on the Federal Drive to explain what's in the guide.

Tags: GSA , Tom Temin , Federal Drive , social media , cybersecurity

Wednesday - 02/11/2015, 10:46am EST
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White House crowdsources open-government playbook

In writing a new tipsheet for agencies about engaging the public, the White House is practicing what it's preaching.

Tags: Open government , GSA , Corinna Zarek , crowdsourcing , Daniel Schuman , Sean Vitka , CREW , Sunlight Foundation , transparency , Emily Kopp , technology

Wednesday - 11/26/2014, 01:07pm EST

Agencies 'open the door' to innovative uses of social media

More than 60 social media apps are now available to agencies, allowing them to select the best method to meet their missions. One of the areas that's most ripe for innovation is in emergency management.

Tags: social media , technology , Twitter , Federal Drive , GSA , Shefali Kapadia

Thursday - 01/23/2014, 07:40am EST
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Federal Drive Show Blog - January 15, 2014

On the Federal Drive show blog, you can listen to our interviews, find more information about the guests on the show each day, as well as links to other stories and resources we discuss.

Tags: Federal Drive , Tom Temin , Emily Kopp , Jason Miller , Jared Serbu , Dana Marks , Shadrock Roberts , Andy Monday ,

Wednesday - 01/15/2014, 09:31am EST

New metrics to help agencies determine value of social media

GSA led a 12-member interagency working group to create a set of measures specifically aimed at defining the usefulness of social media for agencies. The agency also released an API that lets users create tools to bring together government social media feeds in one place. Both tools are called for in the Digital Government Strategy.

Tags: technology , Web 2.0 , social media , GSA , Sheila Campbell , Pam Wright , NARA , NIH , metrics , APIs , OMB , Digital Government Strategy , Social Media Week , Jason Miller

Wednesday - 02/20/2013, 05:18am EST
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Agencies turn to social media to engage public in an emergency

During Hurricane Sandy, agencies like FEMA and NOAA used various social media platforms to communicate with the public. They were able to dispel rumors and follow the situation on the ground as it unfolded.

Tags: Federal Drive , technology , SMS message , texting , Facebook , Twitter , social media , Hurricane Sandy , Michael OConnell , Federal Social Media Registry , GSA

Tuesday - 12/11/2012, 12:37pm EST
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Federal Drive Interviews -- Dec. 11, 2012

Todd Harrison of the Center for Strategic and Budgetary Assessment talks about possible defense cuts due to sequestration. Attorney Bill Bransford discusses the legal ramifications of lie detectors. Social media expert Justin Herman of the GSA explains how social media is being used in the aftermath of emergencies. John Palguta of the Partnership for Public Service ponders what may be in store for feds in 2013. Paul Verkuil explains what the Administrative Conference of the United States has been up to.

Tags: Todd Harrison , DoD , DoD Report , fiscal cliff , budget , Center for Strategic & Budgetary Assessments , Bill Bransford , Shaw, Bransford & Roth , GSA , polygraph , Center for Excellence in Digital Government , John Palguta , Partnership for Public Service , Paul Verkuil , Administrative Conference of the United States , Federal Drive , cybersecurity , Cybersecurity Update

Tuesday - 12/11/2012, 08:41am EST