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- Value of Health IT
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Search Tags: John Koskinen
John Koskinen, commissioner of the Internal Revenue Service, has now seen every one of the 25 largest IRS offices outside of D.C. in person. He says he took the trips to personally see every office and meet with leadership,employees and union leaders. In an exclusive interview at IRS headquarters, he tells In Depth with Francis Rose about his observations of employee morale. Read the related article
Commissioner John Koskinen came into the IRS amid a scandal in its tax-exempt division. Now he's working hard to convince Congress and the public that the agency is neutral and just wants to collect the money owed the government. But he'll need a bigger budget to do that right.
Six different investigations into the Exempt Organizations group at the Internal Revenue Service. Commissioner John Koskinen says the end of those investigations will let him concentrate on rebuilding the perception of the agency in the eyes of Congress and citizens. That, in turn, will help boost the morale of the work force at the agency. On In Depth with Francis Rose, Koskinen said some of the investigations will wrap up soon.
The House of Representatives passed a bill that would cut more than $300 million from last year's Internal Revenue Service budget. This adds to the tension between Congress and the IRS over lost emails.
With an employment drop over the past year, agencies must adopt a "less with less" mentality, according Bob Tobias, director of Key Executive Leadership Programs at American University. He says executives must be honest with Congress about their limited capabilities.
The newly adopted "Taxpayer Bill of Rights" will help IRS employees provide better service to taxpayers and sends a "message to Congress."
The former acting chief of the Internal Revenue Service, who led the agency in the aftermath of the political-targeting scandal and who stepped down in December, says he believes the agency is on the right track. In an interview on on the Federal Drive with Tom Temin and Emily Kopp, Danny Werfel, who recently joined the Boston Consulting Group, cited strong leadership at the agency.
Under the squeeze of sequestration, the size of the Internal Revenue Service's workforce contracted by nearly 6,000 employees by the end of last year, according to new IRS data. At the end of fiscal 2013, the IRS workforce stood at 83,613 employees -- the fewest number in more than decade. That's also 5,938 fewer employees than the agency had on board at the end of fiscal 2012.
Given the choice, would you choose a date with Justin Bieber, an evening with Beyonce or a $25,000 buyout? Given the odds, chances are you will never have to make a choice, Senior Correspondent Mike Causey says. But be prepared...
IRS Commissioner John Koskinen told members of the House Appropriations Subcommittee on Financial Services and General Government that budget and staffing reductions are impacting the agency's core missions of customer service and tax collection. The agency projects it will only be able to answer 61 percent of phone calls this year, meaning some 20 million phone calls will go unanswered. Meanwhile, taxpayers attempting to reach IRS offices are facing wait times that stretch past 20 minutes.