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Federal Student Aid shifting toward a customer-centric approach to IT

Jerry Williams, the CIO of FSA, said he's reorganizing his office to establish customer service representatives to help the mission areas use IT more successfully.
April 10, 2014

Tags: technology , Federal Student Aid , Education , Dell Federal , contracting , virtual data center , ITIL , COBIT , IT management , customer service , Ask the CIO , Jason Miller

Thursday - 04/10/2014, 01:54pm EDT
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HUD CIO Jerry Williams takes new job at Education

Jerry Williams will become the new chief information officer at the Education Department's Office of Federal Student Aid. Patsy Garnett, HUD's acting deputy CIO for IT and business modernization, also is heading to a new agency.

Tags: technology , people , HUD , Education Department , Patsy Garnett , NRC , workforce , Jason Miller , exclusive , CIO

Friday - 04/19/2013, 09:43am EDT

HUD takes three-pronged approach to improve IT projects

The agency is using a new project management approach, TechStat sessions and new CIO authorities to fix long-standing oversight problems. HUD CIO Jerry Williams said all seven priority programs met their cost, schedule and performance goals this year.

Tags: technology , HUD , Chris Niedermayer , TechStat , GAO , IT oversight , CIO authorities , project management , Ask the CIO , Jason Miller

Wednesday - 12/07/2011, 08:30am EST
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HUD's Niedermayer to retire after 33 years

Neidermayer will be replaced by Patsy Garnett as deputy CIO for business and IT transformation.

Tags: people , Chris Niedermayer , Patsy Garnett , HUD , workforce , Jason Miller

Friday - 12/02/2011, 12:00pm EST

HUD reorganizes how it deals with technology

Check out a preview of this week's Ask the CIO.

Tags: technology , Ask the CIO , HUD , Jason Miller

Wednesday - 03/03/2010, 04:14pm EST
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HUD revamping its approach to managing IT projects

HUD chief information officer Jerry Williams and deputy CIO Chris Neidermayer are taking an entirely new approach to fix the agency's challenges around managing and successfully completing IT projects.
January 27, 2011

Tags: technology , HUD , CIO , Chris Neidermayer , IT modernization , Ask the CIO , Jason Miller

Thursday - 01/27/2011, 02:50pm EST
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HUD's Williams setting framework for the future

This week on Ask the CIO, we learn how -- and why -- HUD's CIO reorganized his office.
March 4, 2010

Tags: technology , HUD , CIO , management , Jason Miller

Wednesday - 03/03/2010, 11:27am EST
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Information Revolution, Part 2

Data relevancy taking over data accessibility

Tags: technology , USDA , management , Interior , HUD , Lisa Schlosser , Linda Burek , data management , JM

Wednesday - 10/29/2008, 01:28pm EDT

OMB pressing agencies to get IT projects on track

Federal CIO Vivek Kundra says there are $27 billion in IT projects that are troubled. The administration will issue a new strategy to expand the use of TechStat review sessions. Agencies also are feeling the heat to review all IT projects before they submit their 2012 budgets to OMB.

Tags: technology , management , Vivek Kundra , Danny Harris , Roger Baker , OMB , VA , HUD , Education , Information Week , TechStat , project management , PMAS , GI Bill , Jason Miller

Wednesday - 06/16/2010, 06:14am EDT
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