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- The 2014 Big Picture on Cyber Security
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- Navigating Tough Choices in Government Cloud Computing
- The New Generation of Database
- Satellite Communications: Acquiring SATCOM in Tight Times
- Targeting Advanced Threats: Proven Methods from Detection through Remediation
- Transformative Technology: Desktop Virtualization in Government
- The Truth About IT Opex and Software Defined Networking
- Value of Health IT
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Search Tags: Ines Mergel
Is your agency getting as much value out of its social media efforts as it could be? A new report offers tips for agencies looking to take advantage of the data that can be mined from Twitter, Facebook and other social media outlets.
Today, agencies are expected to maintain a social media presence, not just a website. A new Manager's Guide from the IBM Center for the Business of Government looks at social media efforts across the government and how they support the strategic goals of the administration. Ines Mergel is associate professor of Public Administration at the Maxwell School of Citizenship and Public Affairs at Syracuse University and author of the report. She joined Tom Temin and Emily Kopp on the Federal Drive to discuss what it means to be effective with social media.
Author Ines Mergel tells us if tweets are the proverbial trees that fall in the woods or a powerful change agent. Tom Harris, the head of public sector research at Deloitte UK, talks about recent case studies on how other governments are effectively downsizing.