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7:07 pm, October 31, 2014

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Search Tags:  In Depth

Rob Burton, partner, Venable

The list of business grievances against the contracting company USIS is growing. The Government Accountability Offices says a five-year, nearly $200 million contract it has with the Homeland Security Department wasn't properly awarded. GAO cites in its decision a recent service history of contracting turbulence as grounds for further review, which includes thousands of incomplete background checks and a massive data breach that affected the Office of Personnel Management. Rob Burton is a partner at Venable law firm. He's also former administrator of the Office of Federal Procurement Policy. On In Depth with guest host Jared Serbu, he weighed the chances that debarment is in USIS's future.

Tags: Rob Burton , Venable , GAO , USIS , contracting , industry ,

Tuesday - 10/28/2014, 04:38pm EDT
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Kathy Conrad, acting Associate Administrator, GSA OCSIT

Customer service initiatives are popping up all across government. Many them are based in customer service work the General Services Administration does in the Office of Citizen Services and Innovative Technologies. Kathy Conrad is acting Associate Administrator at GSA's OCSIT, and was at the Executive Leadership Conference in Williamsburg, Virginia. On In Depth with Francis Rose, she explained how she'll take home lessons learned and put them to work at her agency.

Tags: Kathy Conrad , GSA OCSIT , GSA ,

Tuesday - 10/28/2014, 05:43pm EDT
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Beth Cobert, Deputy Director, Office of Management and Budget

Cross agency priorities get much of the focus so far in the President's Management Agenda for the rest of President Barack Obama's second term. But the PMA officially has four major components. Beth Cobert, the Deputy Director for Management at the Office of Management and Budget, laid out the four components in a keynote speech at the Executive Leadership Conference in Williamsburg Virginia last night. On In Depth with Francis Rose, she explained why she'll push hard on the agenda for the rest of the administration.

Tags: Beth Cobert , OMB ,

Tuesday - 10/28/2014, 04:17pm EDT
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Janet Kopenhaver, Washington representative, Federally Employed Women

Midterm elections are exactly one week away. But no matter what happens to the political power balance in the legislative branch, it'll be hard for the next group to do much less for federal employees than the 113th Congress did. Janet Kopenhaver is Washington representative of Federally Employed Women. FEW gives out legislative score cards for each session of Congresss. On In Depth with guest host Jared Serbu, Janet said the most recent scores were hard to decide.

Tags: Janet Kopenhaver , Federally Employed Women ,

Tuesday - 10/28/2014, 04:28pm EDT
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Tuesday federal headlines - October 28, 2014

The Federal Headlines is a daily compilation of the stories you hear discussed on Federal News Radio each day. It is designed to give FederalNewsRadio.com readers more information about the stories heard on the radio. In today's news, cost-cutting at the Postal Service leads to slower mail delivery, military services are giving employees travel cards to pay for all of their moving expenses and FDA gives an emergency go-ahead for two new Ebola tests.

Tags: newscasts , Federal Drive ,

Tuesday - 10/28/2014, 08:45am EDT

Chris Mihm, Managing Director for Strategic Issues, GAO

Five out of five federal agencies fall short in meeting the customer service improvements Congress said it wanted to see four years ago. The Government Accountability Office looked at selected quintet of agencies to see if they have all the key elements necessary for high-quality customer service. GAO says all five are missing at least one critical piece of that puzzle. Chris Mihm is Managing Director for Strategic Issues at GAO. On In Depth with guest host Jared Serbu, he broke down what each agency needs to improve their customer service scores.

Tags: Chris Mihm , GAO ,

Monday - 10/27/2014, 04:34pm EDT
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Bill Dougan, President, National Federation of Federal Employees

Employee engagement at agencies across the federal government is either consistently great, consistently not-so-great, or consistently inconsistent. This year's Federal Employee Viewpoint Survey shows agencies that have historically at the top are still at the top, while the agencies at the bottom are still at the bottom (when it comes to employee satisfaction). The ones in the middle are all over the place. Bill Dougan is president of the National Federation of Federal Employees. On In Depth with guest host Jared Serbu, he analyzed this year's survey results.

Tags: Bill Dougan , National Federation of Federal Employees , Employee Viewpoint Survey

Monday - 10/27/2014, 04:38pm EDT
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Jeff Neal, Senior Vice President, ICF International

A gap of mistrust is forming between senior managers and their employees across the federal government. The results of the latest Federal Employee Viewpoint Survey show federal employees are taking an increasingly dim view of the senior leaders in their agencies. Jeff Neal is Senior Vice President of ICF International, and former Chief Human Capital Officer of the Homeland Security Department. On In Depth with guest host Jared Serbu, he said federal agencies are treading on a dangerous path right now regarding workplace standards.

Tags: Jeff Neal , ICF International ,

Monday - 10/27/2014, 04:32pm EDT
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John Wrobel and Devon Rust, Aberdeen Proving Ground

Reaching the Army's Net Zero Water goals is a little easier for Aberdeen Proving Ground. It finds a way to recycle water from a previously contaminated stream on base, and reuse it to heat some of its buildings. APG says it will save about $400,000 a year in water costs, and $64 million by the end of the 23-year contract. John Wrobel is the acting chief and Devon Rust is the installation energy manager for the Directorate of Public Works at Aberdeen Proving Ground. On In Depth with Francis Rose, they explained how the project is saving them money and energy.

Tags: John Wrobel , Devon Rust , Aberdeen Proving Ground ,

Monday - 10/27/2014, 04:26pm EDT
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Mikey Dickerson, Administrator, US Digital Service

The new U.S. Digital Service is working with agencies across government to triage IT problems and get programs back on track. The infrastructure for the Service came out of the lessons learned from fixing the problems with HealthCare.gov. Mikey Dickerson is Administrator of the U.S. Digital Service. On In Depth with Francis Rose -- and in his first interview since he took over -- he explained the mission of the Service, and why industry shouldn't worry about the Service trying to cut in on its business.

Tags: Mikey Dickerson , U.S. Digital Service , technology , cybersecurity

Monday - 10/27/2014, 04:11pm EDT
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