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IRS reaches 'world class' stature for technology, management processes
The tax agency earned level 3 certifications for the Capability Maturity Model Integration (CMMI) and the IT Infrastructure Library (ITIL). Terry Milholland, the IRS CTO, said the standard approach to developing IT systems will increase productivity and capacity, while also bringing in much needed discipline.
Tags: technology , management , Terry Milholland , IRS , Business Systems Modernization , CMMI , standards , Jason Miller
Army Research Lab stays flexible to meet IT needs
Rudy Mazariegos, ARL's acting chief information
officer, said he's implementing the ITIL
framework to help bring more discipline to the
organization's processes.
October 4, 2012
Tags: technology , Rudy Mazariegos , Army Research Lab , Jason Miller , Ask the CIO
Enterprise email forcing broader changes for the Army
The Army and DISA are using more disciplined processes to implement technology upgrades. Email-in-the-cloud also is giving the Army better a firmer cyber posture, and it opens the door for a host of emerging technologies because of better identity management.
Tags: technology , Mike Krieger , David Simpson , Stephen Smith , Army , cybersecurity , cloud computing , Email-as-a-service , DISA , AFCEA DC , Reggie Brothers , research and development , identity management , Jason Miller , DoD
U.S. Mint rebounding from technology deficiencies
Goutam Kundu, the agency's CIO, is focusing on reducing the number of applications, modernizing its systems and improving online customer service.
June 23, 2011
Tags: technology , U.S. Mint , Goutam Kundu , cloud computing , customer relationship management , Ask the CIO , Jason Miller


