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4:00 am, May 28, 2015

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Dean Silverman, Former Senior Adviser to the Commissioner, IRS

"Test and learn" is a data analysis technique that more agencies are using to plow through the mountain of data they have to use. One agency that's already used it with success is the Internal Revenue Service. Dean Silverman is former senior adviser to the commissioner for compliance analytics initiatives at the Internal Revenue Service. On In Depth with Francis Rose, he defined "test and learn" and explained how the IRS uses it.

Tags: Dean Silverman , In Depth

Tuesday - 02/24/2015, 04:27pm EST
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IRS struggles to handle fraudulent tax returns under smaller budget

The IRS is in a bind to be both fast and accurate with this season's tax returns, and awards billions in fraudulent claims as a result. That's a problem that will only get worse unless Congress raises IRS' budget to allow for new hires, according to the National Treasury Employees Union.

Tags: budget , Improper payments , Colleen Kelley , NTEU , tax returns , identity theft , workforce

Tuesday - 02/24/2015, 12:09pm EST

Rough Winter. So how often are you doing it?

A long-time employee of the IRS shares the pros and cons of teleworking with Senior Correspondent Mike Causey.

Tags: Mike Causey , Mike Causeys Federal Report , workforce , teleworking

Friday - 02/20/2015, 03:00am EST

Greg Kutz, Assistant Inspector General for Audit, TIGTA

The Internal Revenue Service is making progress with controls over its purchase card program. The agency has implemented almost all the recommendations the Treasury Inspector General for Tax Administration has made. But there are still some loose ends to tie up. Greg Kutz is assistant inspector general for audit -- management services and exempt organizations -- at TIGTA. On In Depth with Francis Rose, he said 14 examples of misuse turned up in a review, but that's a small fraction of the overall use of purchase cards.

Tags: Greg Kutz , TIGTA , In Depth

Friday - 02/06/2015, 05:17pm EST
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Chaffetz supports a federal pay raise but wants something in return

The Republican chairman of the House Oversight Committee tells NTEU members that he wants their help in ridding the federal workforce of bad actors.

Tags: Jason Chaffetz , House Oversight and Goverment Reform Committee , elijah cummings , Congress , NTEU , pay raise , pay , CBP , Emily Kopp

Wednesday - 02/04/2015, 03:27pm EST

Obama budget to fix IRS' service woes, says commissioner

Internal Revenue Service Commissioner John Koskinen wants to get his agency to a point where Americans can make all their tax transactions online, and told the Senate Finance Committee that it needs funding close to what President Barack Obama has proposed.

Tags: John Koskinen , budget , Congress , Senate Finance Committee , Senate , Jory Heckman

Wednesday - 02/04/2015, 12:26pm EST

IRS workers hope to sway Congress to reverse budget cuts

IRS employees join other members of the National Treasury Employees Union for a week of lobbying Congress to support a funding increase. But will lawmakers listen?

Tags: NTEU , Colleen Kelley , Terry Scott , Jenny Brown , budget , Congress , Emily Kopp , union

Tuesday - 02/03/2015, 02:49pm EST

Public satisfaction with government services lowest in 16 years

A new report from the American Customer Satisfaction Index says that Americans' satisfaction with the services they receive from the federal government continue to decline. In addition, the public, by and large, is more satisfied with the services it receives in the private sector.

Tags: AFCI , customer service , customer satisfaction , CFI Group , workforce , management , Michael OConnell

Tuesday - 01/27/2015, 02:00am EST

Uncle Sam faces a very taxing problem

Since at least the end of World War II, foreign governments have come to the U.S. to seek advice from the IRS on their tax compliance problems, says Senior Correspondent Mike Causey.

Tags: Mike Causeys Federal Report , Michael R. Leszcz , Mike Causey , Professional Managers Association , budget

Monday - 01/26/2015, 03:00am EST
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