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5:46 am, October 25, 2014

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Rep. Cuellar pushing for agencies to link performance, budget

Rep. Henry Cuellar (D-Texas) said he put provisions in the fiscal 2015 spending bills that build upon the Government Performance and Results Act Modernization Act in linking agency metrics to its budget request. He also added a provision that requires agencies to set customer service standards.

Tags: management , Congress , Tom Latham , Lean and Responsive Government Act , Jason Miller

Wednesday - 09/10/2014, 05:34am EDT
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Rep. Latham wants to beef up agency performance requirements

Rep. Tom Latham (R-Iowa) introduced a bill requiring agencies to use continuous process improvement measures. The bipartisan "Lean and Responsive Government Act" looks to improve efficiency and effectiveness in agency management.

Tags: OMB , GAO , Tom Latham , management , performance , Congress , Stephanie Wasko

Wednesday - 07/23/2014, 04:19am EDT

House wants to beef up agency customer service

Legislation aimed at improving response times and customer service across government agencies passed the House Wednesday.

Tags: Congress , customer service , Mark Warner , Ron Johnson , OPM , OMB , Performance Improvement Officers , Melissa Dawkins

Thursday - 08/01/2013, 07:48am EDT

Bill makes customer service part of feds' evaluations

The provision is one of many in a new bill passed out of a House committee last week to boost customer service at federal agencies. The Federal Customer Service Enhancement Act or H.R. 538 would direct the Office of Management and Budget to set customer service standards and name someone to be a customer relations representative at each agency.

Tags: House , House Committee on Oversight and Government Reform , customer service , GPRA Modernization , Federal Drive , workforce , management

Monday - 04/23/2012, 10:38am EDT
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Pre-screening process changes post undie-bomber

Changes are in the works for visa security passenger pre-screening efforts in the wake of Flight 253.

Tags: Congressional Spotlight , VISA , TSA , pre-screening , State , ICE , CBP , DHS ,

Friday - 03/12/2010, 10:08am EST
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Rep. Cuellar pushing for performance based budgeting

Texas Democrat's bill would modernize how the government appropriates, measures funding. Agency progress with financial management oversight improves slightly, but still no consolidated audit opinion.

Tags: mngt , Diana Watson , Gene Dodaro , Richard Gregg , DHS , DoD , NASA , House Oversight and Government Reform Committee , GAO , Treasury , Army Corps of Engineers , financial management , audit opinion , CFO Act , Performance based budgeting

Thursday - 07/09/2009, 07:00am EDT
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Experts optimistic about updated performance bill

Past attempts at government reform through evaluation haven't had much success. But with the recent passage of a law that updates GPRA, some experts say this time could be different.

Tags: management , GPRA , OMB , government reform , Mark Warner , Tom Carper , Center for American Progress , Meg Beasley

Thursday - 02/10/2011, 06:44pm EST

Cuellar: Performance bill to drive results-oriented work

Rep. Henry Cuellar (D-Texas)explains the need for the Government Performance and Results Modernization Act of 2010, which has passed both houses of Congress.

Tags: Congress , accountability , ROWE , Government Performance and Results Modernization A , management , Dorobek Insider

Wednesday - 12/22/2010, 03:59pm EST
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Law requires FEMA to streamline preparedness

Congressman Henry Cuellar's homeland security bill to direct the Federal Emergency Management Agency to assess the efficiency of homeland security grants is about to become law. He explains how it will work.

Tags: Federal Drive , Congressional Spotlight , Congress , FEMA , performance management , management , DHS

Friday - 10/01/2010, 10:08am EDT
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Critical tests to decide future of DHS's virtual fence

CBP to implement and evaluate technologies at two sites in Arizona this year to see how well SBINet works and whether to continue deploying the technology. These tests are part of Secretary Napolitano's assessment of SBINet's value. Lawmakers remain pessimistic that the program can get back on track.

Tags: technology , Mark Borkowski , Chris Carney , Randy Hite , House Homeland Security Committee , DHS , CBP , GAO , Boeing , border security , SBINet , Jason Miller

Friday - 06/18/2010, 06:49am EDT
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